HT203828: If iCloud asks you for the password to your previous Apple ID

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kroconnell

Q: Changing User Name on an iPhone after new Apple id has been created

The above advice doesn't work because my iphone will not let me delete my account because it wants my old password to my former email account to give permission to turn off "find my phone" and my former email and old password don't work because I have already created a new apple id and Password.

iPhone 4S

Posted on Nov 15, 2013 3:17 PM

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Q: Changing User Name on an iPhone after new Apple id has been created

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  • by randers4,

    randers4 randers4 Nov 15, 2013 5:53 PM in response to kroconnell
    Level 9 (62,874 points)
    Nov 15, 2013 5:53 PM in response to kroconnell

    Try going to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.