9 Replies Latest reply: Nov 15, 2013 6:29 PM by JDfunky
rlascheid Level 1 Level 1 (0 points)

Since I updated the OS system last week Safari is running slower and will not quit normally.  I have to force quit out of it every time.  Not sure what to check to fix it.  Open to suggestions!


iMac, OS X Mavericks (10.9)
  • 1. Re: Always have to force quit out of Sarfari since Mavericks update
    Linc Davis Level 10 Level 10 (117,995 points)

    From the Safari menu bar, select

            

    Safari Preferences Extensions

         

    Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.

     

    If you wish, you may be able to salvage the errant extension by uninstalling and reinstalling it. Its settings will revert to their defaults. If the extension still causes a problem, remove it permanently or refer to its developer for support.

  • 2. Re: Always have to force quit out of Sarfari since Mavericks update
    rlascheid Level 1 Level 1 (0 points)

    This did not help.  There actually were no extensions when I got in there.  I have no idea what else to try.

  • 3. Re: Always have to force quit out of Sarfari since Mavericks update
    Linc Davis Level 10 Level 10 (117,995 points)

    Please read this whole message before doing anything.

     

    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

     

    Step 1

     

    The purpose of this step is to determine whether the problem is localized to your user account.

     

    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

     

    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

     

    Test while logged in as Guest. Same problem?

     

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

     

    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

     

    Step 2

     

    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.

     

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.

     

    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models.  The next normal boot may also be somewhat slow.

     

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Test while in safe mode. Same problem?

     

    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • 4. Re: Always have to force quit out of Sarfari since Mavericks update
    JDfunky Level 1 Level 1 (145 points)

    Linc, I'm not the OP but I have the same problem, that is Safari has to be force quit each time. I tried turning off all extensions in Safari, no change. I then tried your Step 1, eg logged in as guest. The problem is NOT occurring there, i.e. I can quit Safari. So do I now need to try Step 2? Thanks

  • 5. Re: Always have to force quit out of Sarfari since Mavericks update
    rlascheid Level 1 Level 1 (0 points)

    Mine spontaneously started working again. I shut down completely and left it alone for a while and it's working fine.  Who knows what the deal was because I had done that first.  Thank you for your input.

  • 6. Re: Always have to force quit out of Sarfari since Mavericks update
    nategold Level 1 Level 1 (15 points)

    I have the same problem.  Not only do I have to force quit Safari when I quit and it fails to quit, but in System Preferences if I select iCloud sometimes that hangs saying "loading iCloud".  I have to force quit System Preferences.  This led me to believe that the two are related.  So I turned off iCloud syncing of Safari to see if this fixes it.

  • 7. Re: Always have to force quit out of Sarfari since Mavericks update
    nategold Level 1 Level 1 (15 points)

    Also, I have disabled all extensions so it is not that.

  • 8. Re: Always have to force quit out of Sarfari since Mavericks update
    fotofanatic Level 1 Level 1 (0 points)

    I had the same problem of almost always having to force-quit Safari, and in my case, I often had to force-quit Mail as well.

     

    Of course, your mileage may vary because so many things can elicit the same symptoms, but in my case, when I removed all traces of Adobe Shockwave, not only did the need to force-quit vanish, overall responsiveness of the machine also improved.

     

    I hope this proves to be useful to others having the force-quit problem.

  • 9. Re: Always have to force quit out of Sarfari since Mavericks update
    JDfunky Level 1 Level 1 (145 points)

    I have now resolved the issue, did permissions repair, restart, Safari is now behaving ok.