Currently Being ModeratedNov 16, 2013 5:59 AM (in response to ellla1471)
You need to delete and reinstall more programs than just iTunes - go here and read the list:
http://support.apple.com/kb/HT1923?viewlocale=en_US - and you must do it in a certain order - follow the instructions exactly!
Hope this helps - download and print!
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