Darion1A

Q: iPod not syncing music

I have an iPod 5 with the latest update. And in addition to the other problems I have met with this new iOS7, the biggest is not syncing music. At first it just didn't sync new music. I would unplug it and start over and resync many times but to no avail. I eventually removed all music and then tried readding them and now only the first song of each album shows up. Then I tried restoring the iPod and that appearently made it worse because now less songs than before are showing up. I have over 2000 songs but still plenty of room for more so that can't be it and the songs that do appear now appear twice for some reason. One is apparently the purchased file and the other one is for icloud.

iPhone 5, iOS 6.0.1

Posted on Nov 11, 2013 8:55 PM

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Q: iPod not syncing music

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  • by lllaass,

    lllaass lllaass Nov 12, 2013 5:32 AM in response to Darion1A
    Level 10 (189,795 points)
    Desktops
    Nov 12, 2013 5:32 AM in response to Darion1A
  • by Darion1A,

    Darion1A Darion1A Nov 12, 2013 2:53 PM in response to lllaass
    Level 1 (0 points)
    Nov 12, 2013 2:53 PM in response to lllaass

    Just tried uninstalling iTunes, it didn't work. In fact i think somehow more duplicates were made of songs I already have on my ipod. I've already tried restoring from back up and restoring to factory settings. But the songs still arent showing up. When I look at my iPod on iTunes, it says all the songs are there but they have an open circle next to them and the letters are a faded grey

  • by ÓrlaG,Helpful

    ÓrlaG ÓrlaG Nov 13, 2013 10:12 AM in response to Darion1A
    Level 1 (43 points)
    iPod
    Nov 13, 2013 10:12 AM in response to Darion1A

    Some other users have an issue with syncing music with iOS 6 and iOS 7. It might be best to leave it until another fix/update from Apple has been issued.

     

    According to one source, have talked to Applecare and it is a "Known Issue" it's just a waiting game until then.

  • by treemcd,

    treemcd treemcd Nov 13, 2013 4:44 PM in response to ÓrlaG
    Level 1 (10 points)
    Nov 13, 2013 4:44 PM in response to ÓrlaG

    I hope so.  Tonight I experienced the same thing. 3 new songs on iTunes and it syncs with my iPhone and iPad but not iPod 5.  Photos and apps copied but not new songs. 

  • by Darion1A,

    Darion1A Darion1A Nov 15, 2013 3:42 PM in response to ÓrlaG
    Level 1 (0 points)
    Nov 15, 2013 3:42 PM in response to ÓrlaG

    Ok so there was an update today and nothing has changed so do you have any inclination as to when this will be corrected?

  • by treemcd,

    treemcd treemcd Nov 15, 2013 4:04 PM in response to Darion1A
    Level 1 (10 points)
    Nov 15, 2013 4:04 PM in response to Darion1A

    Mine worked last night after the 7.0.4 update.  Try again.  All music synced including the new songs. 

  • by ÓrlaG,Helpful

    ÓrlaG ÓrlaG Nov 16, 2013 6:07 AM in response to treemcd
    Level 1 (43 points)
    iPod
    Nov 16, 2013 6:07 AM in response to treemcd

    When I updated it to the latest software, it went into recovery mode, so I had to do a restore. Better than it was the last time. Needed a restore after update upon update.

     

    Just curious to know, have you tried add a new song/album to your library and does it add the new song or album? As before nothing new got added to the library.

  • by Darion1A,

    Darion1A Darion1A Nov 16, 2013 8:55 AM in response to ÓrlaG
    Level 1 (0 points)
    Nov 16, 2013 8:55 AM in response to ÓrlaG

    Yes I've added new songs and it gets added to the library and onto the ipod but it still shows up grey as if the file were still downloading but no progress had been made.

  • by Darion1A,

    Darion1A Darion1A Nov 16, 2013 9:01 AM in response to ÓrlaG
    Level 1 (0 points)
    Nov 16, 2013 9:01 AM in response to ÓrlaG

    What happens is that it'll get to where it says copying 4 of 2084 songs then it will say "cancelling sync"

  • by Darion1A,

    Darion1A Darion1A Nov 16, 2013 10:05 AM in response to ÓrlaG
    Level 1 (0 points)
    Nov 16, 2013 10:05 AM in response to ÓrlaG

    I restored it after the update. It works now, thanks

  • by ÓrlaG,

    ÓrlaG ÓrlaG Nov 16, 2013 11:27 AM in response to Darion1A
    Level 1 (43 points)
    iPod
    Nov 16, 2013 11:27 AM in response to Darion1A

    Your welcome, glad things are working for you now. Let me know how things go.

  • by nobunaga1981,

    nobunaga1981 nobunaga1981 Nov 25, 2013 6:48 AM in response to Darion1A
    Level 1 (0 points)
    Nov 25, 2013 6:48 AM in response to Darion1A

    I may be in a similar boat.  I had to recreate playlists since changing out hard drives on my computer.  Today I attempted to resync my iPod Classic to iTunes; it recognizes the device, iPod itself gives indicators that it's syncing, but it finishes rather quickly.  I take a look through the iPod, to find that nothing has been sync'ed.  Then I've made the mistake of clicking [Restore iPod...].  Now I have a completely blank iPod that does not sync.  I have already tried uninstalling and reinstalling iTunes onto my computer, and this still didn't fix the issue.  I've clicked on the [Check for Update], only to for a popup saying that the iPod is at its most current version.  I'm running out of options here, and I'm not at all prepared to buy a new iPod.  What is the issue here?

  • by ÓrlaG,

    ÓrlaG ÓrlaG Nov 25, 2013 8:27 AM in response to nobunaga1981
    Level 1 (43 points)
    iPod
    Nov 25, 2013 8:27 AM in response to nobunaga1981

    Hello nobunaga1981!

     

    This is the forum for iPod Touch, your query should be posted on the iPod Classic forum. In regard to your issue, Have you authorized and deauthorized your computer in iTunes to sync content from that computer to your iPod? as you have changed hard drives on your computer.

     

    Or another option would be to uncheck "Sync Music" apply the changes and then check it again and apply the changes,

    and see if that sync's content onto your iPod.

     

    How old is the iPod?

     

    I would've recommended that you try a restore on the iPod, but from your post I see you have done multiple things to try and fix the problem. If the above options don't work, the only advice I can give you is to drop in to your nearest Apple Store and make an appointment at the Genius Bar to check the problem out.

     

    Hope you get it sorted soon. Good luck! If anyone has experienced the same issue, post your solutions or recommendations.

     

    Best,

     

    OrlaG

  • by nobunaga1981,

    nobunaga1981 nobunaga1981 Nov 25, 2013 10:01 AM in response to ÓrlaG
    Level 1 (0 points)
    Nov 25, 2013 10:01 AM in response to ÓrlaG

    Ok, backtrack a bit.  You said 'authorize and deauthorize your computer in iTunes to sync content from that computer to iPod;' how do you do this?  I was unaware such an option existed.  You're going to have to walk me through this.

    There are other steps you listed that I was simply not aware of: 'uncheck 'sync' music, apply changes, re'sync' and reapply changes.  Again, I need to be walked through those steps; I wouldn't know how to proceed from where I'm at.  And to answer your question, I bought my iPod in late 2011, and I did not purchase the warranty; an unfortunate consequence of penny-pinching.  I would like to get this sorted out before my departure 0500 hrs CT Tuesday morning.

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