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HT1339: Restoring iPod to factory settings

Learn about Restoring iPod to factory settings

HT1339 How do I get rid of the songs title that is faded on my ipod and there is no musicÉ

325 Views 1 Reply Latest reply: Nov 16, 2013 12:55 PM by Kenichi Watanabe RSS
Dave Melanson Calculating status...
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Nov 16, 2013 12:46 PM

Do I go back to factory setting if I want to start my ipod over again.  I have a lot of music tiltles in my music section that are faded out & I can not play the music.  I have moved my music folder around as I bought a new computer.  Please advise.

iPod touch, Windows 8
  • Kenichi Watanabe Level 7 Level 7 (30,005 points)

    You are asking two questions, I believe.  One is how to remove songs from the iPod without doing a Restore (erasing the iPod). 


    The other seems completely unrelated to the iPod.  I think you have a situation where you have manually moved your iTunes Media folder (outside of iTunes), so iTunes no longer knows where your song files are located.  Therefore, in your iTunes library (not your iPod), the songs are greyed out and cannot be played.


    Does that sound right?


    If so, do you still have your old computer, where your iTunes library worked properly?


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