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sonofBahjat

Q: how to refund an ebook?

I bought abook from iBook and its not what it says on the cover. The cover is of a very famous book for a bigraphy but the content was for the famous man diet !

I want to report this and get a refund. Do you know how please ?

 

 

Kind regards

Richard

Posted on Nov 16, 2013 12:57 PM

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Q: how to refund an ebook?

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  • Helpful answers

  • by King_Penguin,Helpful

    King_Penguin King_Penguin Nov 16, 2013 1:17 PM in response to sonofBahjat
    Level 10 (135,153 points)
    iTunes
    Nov 16, 2013 1:17 PM in response to sonofBahjat

    Was the book's description in the store correct for what you thought that you were buying ? If it was then have you tried deleting the book from iBooks and redownloading it via the Purchased link in the ibookstore if you are using an iOS device, or the Purchased link Quicklinks on the right-hand side of the iTunes store home page if using a computer's iTunes ?

     

    You can contact iTunes Support via the 'report a problem' page : http://reporta problem.apple.com

     

    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption