HT201318: iCloud storage upgrades and downgrades

Learn about iCloud storage upgrades and downgrades

Fcarmel52

Level 1 (0 points)

Q: I upgraded my iCloud storage capacity for a higher tier and the device does not actually reflects said upgrade. How can this be resolved since my credit card was charged

I upgraded my Icloud storage capacity to a higher tier and my Iphone does not reflect the change although my credit card was charged and the device is nor properly backup. How can this be resolved?

iPhone 5, iOS 7.0.4

Posted on Nov 16, 2013 4:16 PM

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Q: I upgraded my iCloud storage capacity for a higher tier and the device does not actually reflects said upgrade. How can this be re ... more

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by pvonk,

pvonk Nov 16, 2013 5:18 PM in response to Fcarmel52
Level 6 (13,739 points)

Nov 16, 2013 5:18 PM in response to Fcarmel52

It seems to take up to a couple of days for the upgrade to take hold, at least that's the experience of some users. Give it 24 hours before contacting apple.

For customer service issues, go here...

https://expresslane.apple.com/Issues.action
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HT201318: iCloud storage upgrades and downgrades

Q: I upgraded my iCloud storage capacity for a higher tier and the device does not actually reflects said upgrade. How can this be resolved since my credit card was charged

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by pvonk,

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