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Q: Have a older MacBook Air want to install Mountain lion but every time I try it comes back and says you cant down load on this coumputer. Why apple support said i could after they got my Serial Number. HELP

How do I install Moutain Lion Apple support said I could after they got my serial number. but evry time i try it comes back and say's cant download on this computer.

Posted on Nov 17, 2013 10:18 AM

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Q: Have a older MacBook Air want to install Mountain lion but every time I try it comes back and says you cant down load on this coum ... more

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  • by Eric Root,

    Eric Root Eric Root Nov 17, 2013 11:09 AM in response to visbackflow
    Level 9 (72,916 points)
    iTunes
    Nov 17, 2013 11:09 AM in response to visbackflow

    Check that your computer is compatible with Mountain Lion/Mavericks.


    To check the model number hold down the option/alt key, go to the Apple menu and select System Information.

     

    • MacBook Air (Late 2008 or newer) model number 2,1 or higher