HT201836: How to restart your Apple TV
Learn about How to restart your Apple TV
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Helpful answers
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Nov 17, 2013 10:22 AM in response to psychkoemtby Cubehead,The micro usb cable, connected to your computer with iTunes on, is the only way to correct this. It will reset the apple tv. Also, don't be discouraged if it tells you it cannot reset the TV. Try again. I had to do it twice to make it work.