HT202645: Find out which SIM card your iPhone or iPad uses

Learn about Find out which SIM card your iPhone or iPad uses
shellyfromusa
Level 1 (0 points)

Q: help

I can not call out on my iPhone 5c phone...I can text...and Ihavenot done any recent updates...it says in the upper left hand corner...invalid sim

iPhone 5c

Posted on Nov 18, 2013 10:14 AM

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shellyfromusa

Q: help

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  • by varjak paw,

    varjak paw varjak paw Nov 18, 2013 10:17 AM in response to shellyfromusa
    Level 10 (169,883 points)
    Nov 18, 2013 10:17 AM in response to shellyfromusa

    Presuming that you're using the same SIM that came with the iPhone or that was provided by your cell carrier, the one to which your iPhone is locked, try removing and reinserting the SIM. If that doesn't fix the problem, you may need to get a new SIM from your cell carrier.

     

    Regards.