HT201371: Use Touch ID on iPhone and iPad

Learn about Use Touch ID on iPhone and iPad
EdMan45

Q: I have a brand new 5S running ios 7.04. There's no "Edit" button on the screen, no apparent way to delete a non-working scan and the scan part does nothing. ios bug or ???

I have a brand new iPhone 5S running ios 7.04. I can't get the "Touch ID" to work and I'm convinced it's a software issue. I read Apple's post on the subject (iPhone 5s: Using Touch ID) and the screens they show in the article are NOT what I have on my phone. Mine has no "Edit" button and there appears to be no way to delete a failed scan. The rest of the OS seems to be okay - I've no idea what to do.

iPhone 5, iOS 7.0.4, Phone is actually a 5S (not listed)

Posted on Nov 18, 2013 3:01 PM

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Q: I have a brand new 5S running ios 7.04. There's no "Edit" button on the screen, no apparent way to delete a non-working scan and t ... more

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