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how can i reset my air port base station deleting all back to new

675 Views 12 Replies Latest reply: Nov 19, 2013 2:04 AM by thomas_r. RSS
Ignorance is bliss Calculating status...
Currently Being Moderated
Oct 27, 2013 8:36 PM

Hello All...

I'm desprate to get back control of my computer.... Everytime I go to an apple store they look at me like I'm crazy and not once have taken the time to resolve the problem. I have been dealing with what I think a hi jacked computer for going on a year now. My research has lead me to someone obtaining access to my computer o matter what I try. I have had it reset to factory setting way to many time due to thats all these kids at the apple store, great its free but never have they tried to take iniative and see why the problem consist over and over. Someone is obvisously harassing me costing me now almost 1500 trying to fix it. Its not that I have any sensitive information or like I'm in law inforcement, its now become personal. I went to the cops once in LA but they luaghed and told me to talk to the FBI, yeh right. You would not realize how hard it is to find a compuerter tech that or what I would call a master. I would pay top dollar to locate this enity for a few reasons. One peace of mind and two grasping what they are doing to get into my computer at there conveince.

 

Symtems: it appears new firmware has infatrated my opperating system changing admin rights, new files that have nothing in them, new programs I have never seen. Iy appears what ever I do is copied into files and sent to a 3rd party.

 

-there appears to be multible access points into this computer, modified bluetooth, severl USB channels, infared conection, eathernet, fire wire connections with mac address I dont reconize. there seems to be a new code in my computer that does not allow me to load anti virus in its full integrity. my phone logs to seem to be recorded on my computer. I have tried everything. I need help  to see what is the issue, reward available

 

 

 

BlueTooth:

Apple Bluetooth Software Version:          4.2.0f6 12982             

  LMP Subversion: 0x2283

Services:

  Bluetooth File Transfer:

  Folder other devices can browse: ~/Public

  When receiving items: Prompt for each file

  State: Disabled

  Bluetooth File Exchange:

  Folder for accepted items: ~/Downloads

  When other items are accepted: Ask

  When receiving items: Prompt for each file

  State: Disabled

  Bluetooth Internet Sharing:

  State: Disabled

  Incoming Serial Ports:

  Bluetooth-Serial-2:

  RFCOMM Channel: 3

  Requires Authentication: No

  Bluetooth-Serial-1:

  RFCOMM Channel: 1

  Requires Authentication: No

  Outgoing Serial Ports:

  Bluetooth-Modem:

  Address:

  RFCOMM Channel: 0

  Requires Authentication: No

Header 1Header 2




 

 

  Hardware Settings:

  Address:          20-C9-D0-BD-78-AE

  Manufacturer:          Broadcom

  Chipset:          Unknown (ffff)

  Firmware Version:          v131 c5492

  Bluetooth Power:          Off

  Discoverable:          Off

  Auto Seek Keyboard:          Off

  Auto Seek Pointing:          Off

  Remote wake:          Off

  Vendor ID:          0x05AC

  Product ID:          0x821D

  HCI Version:          0x6

  HCI Revision:          0x1574

  LMP Version:          0x6

  LMP Subversion:          0x2283

Services:

  Bluetooth File Transfer:

  Folder other devices can browse:          ~/Public

  When receiving items:          Prompt for each file

  State:          Disabled

  Bluetooth File Exchange:

  Folder for accepted items:          ~/Downloads

  When other items are accepted:          Ask

  When receiving items:          Prompt for each file

  State:          Disabled

  Bluetooth Internet Sharing:

  State:          Disabled

  Incoming Serial Ports:

  Bluetooth-Serial-2:

  RFCOMM Channel:          3

  Requires Authentication:          No

  Bluetooth-Serial-1:

  RFCOMM Channel:          1

  Requires Authentication:          No

  Outgoing Serial Ports:

  Bluetooth-Modem:

  Address:

  RFCOMM Channel:          0

  Requires Authentication:          No

MacBook Air, OS X Mavericks (10.9), Secure connection, see 3rd party,
  • thomas_r. Level 7 Level 7 (27,060 points)

    What you claim is happening to your Mac is highly unlikely. There is no malware for the Mac capable of embedding itself into your firmware, and no way to continue repeatedly being infected after a clean reinstall unless someone malicious has physical access to the machine, or unless you keep reinstalling something malicious or opening up security holes that are being used maliciously.

     

    What are the symptoms you are seeing that lead you to believe you are being hacked? None of what you have supplied so far is a symptom, it's just your interpretation of what's going on. The Bluetooth information you posted, for example, you seem to believe indicates a problem of some kind, but it looks normal to me. What has led you to be concerned about your Bluetooth?

     

    As for the question in your subject, you can reset your AirPort base station using the instructions here:

     

    http://support.apple.com/kb/ht3728

  • Havalina1 Calculating status...

    THis is 100% true.

     

    It is happening to me, my home and now my office. Every computer every tablet and my iPhone 4s.

     

    I have studied it thoroughly. Works something like this. They use a BT stack and telephony while they are roaming and they release an incredibly smart and incredibly small package.

     

    It is a variation of ransomeware. It starts by using bt exploits by chainfiring BT drivers and commands from the new dual and quad core android phones. The package that they install on your iPhone, iPad, all tablets as well as Pc and iOS computers starts by disassembling your applications, opening ports and installs VPN. Once they have the VPN it is all over.  All of this happens in seconds.

     

    It is scary stuff. Starteed with my iPhone then it uses your phone, tablet etc as a hub and spreads to your other devices. Once u get it it is impossible to get rid of.  You need to stop everything go to someone else's house or area on their device and change all your passwords and then start wiping everything 100% format and reinstall with no wireless within range.

     

    Sounds completely crazy but it almost shut my business down and you can call geek squad or any tech and they will think u are crazy. I am in Orange County Ca and I wonder if it is just local because you are the 1st person I have seen with the exact same problem. Once in my PC at my office it jumped to everyone through LAN or BT. I have copies of the original package that was installed with instructions on how to deploy it how to use it.

     

    Nobody will even take you serious when you explain it to them.

     

     

    Symptoms are your computer is running slow, finding new folders and locked out of your own folders or programs. You then think ok just a virus so you scan but nothing detects it because it encrypts everything it does. I have tried every single virus and malware scanner out there and uses simple scripts to do its job.  But as it grows it starts modifying your complete system.

     

    IT is very very dangerous because it is undetectable by any type of virus scanner and once you are VPN locked everything they do looks like it is coming from you. I can scan my LAN and there will be anywhere from 6-10 people using anyone of my devices. I have just given up trying to fight it. It is very personal here as well but cannot stop it. Everything has been wiped but it made a hidden drive/partition on my laptop that starts the process all over again.

     

    You won't get an ip just MAC addresses. It is definitely something new and a new type of bug that no one has seen before. One of the things it did was modify AVG to run endless loops far above what the CPU could handle on my wife's computer and we could not stop any of the processes or shut it down, had to physically take the battery out and unplug it because the laptop got soo hot it was literally burning up. It gets even stranger so I am not going to go on about it and loose all credibility.

     

    It is definitely something you do not want to get but there is some info on the FBI cyber attack website. I think the basic idea is to scramble all of the info and ransom the solution key back to you.

  • Havalina1 Level 1 Level 1 (0 points)

    I forgot to add as soon as you see the first modified or newly added folder start opening up each file with a text editor and 99% of it will be scrambled garbage but you will find the files and it all leads back to open source projects on github.

  • thomas_r. Level 7 Level 7 (27,060 points)

    Again, there's nothing like what you describe known to the security community. There's definitely no known malware capable of infecting both Macs and iPhones/iPads over Bluetooth or wireless.

     

    You have described very little in terms of symptoms, and what you have said I can't really understand. What do you mean when you say you're "locked out of your own folders or programs?" What specifically is happening? Give us more details about the problems you're having, and completely omit your interpretation of the meaning behind those symptoms.

  • Havalina1 Level 1 Level 1 (0 points)

    Well my symptoms began with iPhone 4s. I use my phones browser often and started to notice pages left open in other languages random news websites. Then I noticed my bluetooth on in settings and I don't use a BT in my car so I just kept shutting it off. Then as it moved to my laptop I changed focus from my phone and laptop to my banking, personal data etc so I was making sure all accounts were secure.

     

    This took a day or so because I am still trying to run a compan. Once everything was as secure as I could try to get it I jumped back and forth between my iPhone, android tablet and my pc. I started looking into everything new I found so on my iPhone new apps were installed "tapatone", "Dinsow-Spond", "Port Scan -ultra-fast TCP Port Scan" nutec apps, LLC. Then I started looking at my diagnostics and usage on phone and it was turned off so I turned it on to send to apple and there were many left behind and the dates were not in order so I started having a look at them and someone had been using my phones FaceTime and I have never used this feature also there are multiple instances of telephony and SMS. I can paste some in if you would like to have a look. So on the. Phone those are my symptoms basically someone uses my phone as often as they like. I'm with Verizon if fit helps. Oh and it is also tied in with google somehow. This window already crashed twice so I am going to submit and go on about other devices

     

    OK ...

    So the above is iPhone symptoms. There are a few more that I did not add that are probably normal like applications doubling or quadrupling in size.

     

    On to laptop Samsung Win7. Not sure if u want these here because it is apple forum but this threat works on all OS.

    FIrst thing I found was a folder I did not create called "inetpub" this is a Microsoft platform but nothing I ever installed. So I deleted it after finding this on google

  • thomas_r. Level 7 Level 7 (27,060 points)

    All the symptoms you have described with your iPhone can be easily explained if someone has hacked your Apple ID. This would explain new apps being downloaded unexpectedly (someone else purchased them with your account, and your iPhone is set to automatically download new apps purchased on another device), as well as strange tabs being open in Safari (tabs are being synced across devices, so you're seeing what the hacker is looking at). You need to immediately change your Apple ID password, then enable two-factor authentication. You should also talk to Apple about the fraudulent purchases.

     

    I'm not sure what was going on with your Android tablet or your PC, or whether you mean Mac or Windows when you say "PC." But there is no malware on Earth capable of attacking iOS, Android and either Mac OS X or Windows! For that matter, there's no known malware for iOS and only very rare malware for Mac OS X.

  • Havalina1 Level 1 Level 1 (0 points)

    SO ok let's just pretend it is just someone hacked my account. How are they able to continually control my phone turning the BT off and on and for what purpose? Why are some of the crash data left behind and never collected. Why are my other devices being controlled through BT?

     

    It is the argument I get from all techs "can't happen period" I  know it's happening it's happening to my whole family, every device excxcept my wife's iPhone. Our personal devices include 2 iPhones, 2 iPads, 2 HP Touchpads and 2 Windows 7 laptops. Also included in this infection is 4 computers at my office and I have not checked my employees phones for virus. Crashed my browser 7x now posting this. I will submit and continue

  • Havalina1 Level 1 Level 1 (0 points)

    Well it just crashed 5 more times and will not allow me back to where I left off so I am not going to re-type it it took an hour now just disappeared lol..

     

    It is real and happening but I'm being crashed on my iPad so I'll check back later for more people with similar problem.

  • thomas_r. Level 7 Level 7 (27,060 points)

    SO ok let's just pretend it is just someone hacked my account.

     

    You can pretend whatever you want, but you'd be wise to take action on your Apple ID.

     

    How are they able to continually control my phone turning the BT off and on and for what purpose?

     

    I've seen other scattered reports of such things for a while. I suspect it's probably a glitch in the OS or your particular phone, completely unrelated to the symptoms of hacking.

     

    Why are some of the crash data left behind and never collected.

     

    Why do you believe that crash data being found on your phone means that it was "left behind and never collected?" If apps crash on your phone, it's normal for crash logs to be present. They don't just disappear after being sent to Apple, they remain there to help diagnose problems.

     

    Why are my other devices being controlled through BT?

     

    They're not. I don't know what's going on with those other devices, or why you believe it's happening through Bluetooth. But it's not malware on the iPhone that's causing the problems with those devices.

  • Havalina1 Level 1 Level 1 (0 points)

    I really don't think that my office as well as home LAN's were all attacked at the same time by different people. It is the exact same and continues all day. We all get new folders named "appdata" "roaming" and "local" . These are locked so in windows I need to make a new administrator account and go in and change permissions the files inside are not named but numbered with long string of random numbers and letters or other folders will have files named like com.appdata.exe.min always an unknown file type definitely not executables. I open them in notepad and it's mostly all garbled but there will always be a shred of txt like looking at hex.  Here is an example again on my iPad. Just got a screenshot.

     

    I will have to upload from my computer will not allow from iPad. The files will gradually grow in size over the period of an hour or so then they will be empty files. It was fun to watch in the beginning but it just extracts every keystroke everywhere your browser goes is catalogued every photo and video copied from every icon to a YouTube video this data is not scramble. Lol it's fascinating but at this point everything has been restored to factory all computers at least 6 times and formatted once.

     

    I am just telling you what's going on. I really have no idea if it is controlled through Bluetooth I was speculating because of some directions I read on a BT driver was in a package called "WPA_Supplicant" that just popped up

  • Havalina1 Level 1 Level 1 (0 points)

    IMG_00043.png

    Theres a ss i got while typing. Its actually funny at this point my wife is just looking at me saying "no one is going to believe a word of it" and no one outside of our family or employees that are also in the middle of it will believe it.

     

    the exact same process the exact same folder names on all devices. Until we cannot use the computer and have to reinstall.

  • thomas_r. Level 7 Level 7 (27,060 points)

    What browser is that that you're using? It's definitely not Safari. Have you tried using Safari instead?

     

    For that matter, the Downloads and Files buttons I see at the bottom are very suspicious to me. Are your iOS devices jailbroken? On a normal iOS device, such buttons would not have much utility.

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