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Why can't I get any of my Apple devices to connect to the internet through my Airport Extreme 4th Gen A1354?

959 Views 2 Replies Latest reply: Nov 18, 2013 8:52 PM by AAAron333 RSS
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Nov 15, 2013 8:35 PM

I am running an Airport Extreme 4th Gen, Model A1354 and can't get any of my Apple devices to connect to the internet through it. I have 4 Roku boxes that are connecting to the internet fine through the Airport Extreme and a printer that will access the wifi network as well. Nothing Apple related, including our 3 iPhones, will connect now though. They will all recognize my wi-fi network and connect to it, but I can't get to the internet through any of them. I have a Macbook Pro running 10.8.5, a Mac Mini running 10.7.5, a Macbook running 10.7.5, and another older Macbook running 10.6.8. The three iPhones are all 4's running iOS 7.0.3. As of last night, all were accessing the internet through this base station just fine. This morning, none of the devices will connect to the internet through it though. I tested all the computers by directly connecting an ethernet cable from each to the modem and they all access the internet fine that way. Also, I can print from all of them through my wi-fi network.  It's just connecting to the internet that is the problem.  The Airport Utility app is running  Version 6.3.1.  When I'm connected to my wi-fi network that I originally set up for the Airport Extreme, the unit shows up on the Airport Utility app. and shows it's running version 7.6.3, but there's a little icon next to it that shows it needs to be updated. If I try clicking the update button, it just comes up with the window saying "There was an error connecting to the update server. Check your network server and try again". What am I missing here???  If I had any hair left, I'd pull it out!!!


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