PokeXY

Q: Reset to public software update sever

After doing a clean install of Mavericks and getting back all the data from a time machine transfer. I can update all the software fine for example imovie and iworks and all the apps, I did that at my school.  But then I find when I am at home I can still update all the apps but when it comes to system update like mail or firmware, it comes up as Didn't get a response from the Software Update sever (10.60.8.40). I figure out that my mac is trying to contact the school sever but can't at home. But then when I am at school the school's sever don't offer the newest update which is faustrating, I like to keep up to date as soon as possible.

 

Before I upgrade to mavericks, I had mountain lion. Everything runs fine, it uses the school sever and the public sever when I am at home to update, it worked seemlessly, but now it keep trying to contact to school but not the public one. How can I reset the setting and set it to the public sever. I try delting the file com.apple.SoftwareUpdate.plist like some website I search up said. But that didn't change anything.

 

Please help

 

Screen Shot 2013-11-17 at 4.51.48 pm.png

MacBook Pro, OS X Mavericks (10.9), Late 2011 2.4ghz i5 16Gb RAM

Posted on Nov 16, 2013 10:23 PM

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Q: Reset to public software update sever

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  • by PokeXY,

    PokeXY PokeXY Nov 18, 2013 11:44 PM in response to petermac87
    Level 1 (0 points)
    Nov 18, 2013 11:44 PM in response to petermac87

    Do you think it is untrustworthy? I should uninstall right away?

  • by petermac87,

    petermac87 petermac87 Nov 18, 2013 11:53 PM in response to PokeXY
    Level 5 (7,402 points)
    Nov 18, 2013 11:53 PM in response to PokeXY

    I have no idea what it is and don't intend to find out. It is the first post seen my this member here. May be legit but I am pretty careful what I put on my Mac. There are few details on what it is or is meant to do.

     

    Pete

  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Nov 19, 2013 12:25 AM in response to PokeXY
    Level 10 (208,000 points)
    Applications
    Nov 19, 2013 12:25 AM in response to PokeXY

    I don't want to seem impolite, but I need to make this statement as definite as possible.

     

    You must not install a profile posted on a public message board by a random stranger. That kind of behavior is extremely dangerous, and so is trusting a used computer in an unknown state. You need to erase the drive and start over with a clean system and only your documents, nothing else.

     

    Good luck.

  • by Error-free IT,

    Error-free IT Error-free IT Nov 19, 2013 12:48 AM in response to PokeXY
    Level 1 (20 points)
    Nov 19, 2013 12:48 AM in response to PokeXY

    I have worked in the IT industry for over a decade now and I am an Apple Certified Technical Coordinator. Error-free IT is my website for sharing IT tips with the community.

     

    After seeing other Mac users on these forums encountering the same issues that I deal with everyday I started sharing solutions to their problems.

     

    PokeXY, you have nothing to worry about with the profile, if you look at the contents of the profile in TextEdit you will see it only contains Apple’s Software Update Settings.

     

    However, since your updates aren’t working 100% I would still recommend reinstalling Mavericks.

     

    Thank you,

    Michael

  • by R C-R,

    R C-R R C-R Nov 19, 2013 12:35 AM in response to PokeXY
    Level 6 (17,685 points)
    Nov 19, 2013 12:35 AM in response to PokeXY

    PokeXY wrote:

    Thank you for the advice but this mac was not second hand it was brand new, is just the school bought about 50 of them at the same time and I have always erease everything when every a new os comes out.

    Who owns this computer, you or the school?

  • by petermac87,

    petermac87 petermac87 Nov 19, 2013 12:40 AM in response to Error-free IT
    Level 5 (7,402 points)
    Nov 19, 2013 12:40 AM in response to Error-free IT

    Then perhaps, if anything, you should refer a user to your website where they can see you as legit and read the information first instead of giving a direct download link with no information.

     

    Cheers

     

    Pete

  • by Error-free IT,

    Error-free IT Error-free IT Nov 19, 2013 12:42 AM in response to petermac87
    Level 1 (20 points)
    Nov 19, 2013 12:42 AM in response to petermac87

    I will remember that for next time.

     

    Thank you,

    Michael

  • by PokeXY,

    PokeXY PokeXY Nov 19, 2013 1:05 AM in response to Linc Davis
    Level 1 (0 points)
    Nov 19, 2013 1:05 AM in response to Linc Davis

    Ok I shall reinstall mavericks this weekend to see what happens, it is decide. Thank you so much everyone for the advice, I shall post back what I got after this weekend, even though I know it might be pointless after an erase, but I will do it anyway for future who will read this discussion if they have the same problem.

  • by PokeXY,

    PokeXY PokeXY Nov 19, 2013 1:04 AM in response to R C-R
    Level 1 (0 points)
    Nov 19, 2013 1:04 AM in response to R C-R

    Technically speaking if I can remember on paper this mac is half own by the school and me. But I do what ever I want with it so it is virtually mine but not 100% before I leave this school.

  • by R C-R,

    R C-R R C-R Nov 19, 2013 1:13 AM in response to Error-free IT
    Level 6 (17,685 points)
    Nov 19, 2013 1:13 AM in response to Error-free IT

    I suggest that in the future, if you post a link to something like a profile that has potential security issues, include in that post what you said in your follow up comment about checking it in TextEdit, or some equivalent way of verifying that it is benign.

     

    Since it is hard to know how trustworthy anyone is from what they say about themselves on the web, this will help establish trust, as well as encouraging folks to be careful about what they install from unknown sources.

     

    This isn't aimed at you personally -- I have occasionally told people they should not trust AppleScripts I have posted just because I claim they are benign & suggested that if they have any doubts they should either check the script themselves or if they aren't familiar with AppleScript to get someone they trust who is to check it for them.

  • by R C-R,

    R C-R R C-R Nov 19, 2013 1:27 AM in response to PokeXY
    Level 6 (17,685 points)
    Nov 19, 2013 1:27 AM in response to PokeXY

    PokeXY wrote:

    Technically speaking if I can remember on paper this mac is half own by the school and me. But I do what ever I want with it so it is virtually mine but not 100% before I leave this school.

    You need to be careful about who owns what. For instance, if you are using Adobe master suite under the school's volume license, you need to find out if or how you can be licensed to use it once your association with the school ends.

     

    If you are doing anything in violation of any school policy to modify the system before your association ends, this could complicate things for you both legally & technically. It might be a good idea to talk this over with someone administering the school's IT program.

  • by PokeXY,

    PokeXY PokeXY Nov 19, 2013 1:44 AM in response to R C-R
    Level 1 (0 points)
    Nov 19, 2013 1:44 AM in response to R C-R

    Thank you for the heads up, I totally agree with you. I would of talk to them for help too if they were nice, I really wish to talk to them as well as they would be the quickest way and without any violation. But no one in my school really like the IT deparment, we always try and solve the problem ourself first. (sometimes if it is hardware problem the IT just give you a bussiness card to a repair store and said fix it yourself...they don't want anything to do with it if it breaks even more...)

     

    So yeah... our IT department have quite a bad reputation in my school. But I can't blame them all, they are quite busy, but yeah. We try only go there at the last resort.

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