1 2 Previous Next 17 Replies Latest reply: Jun 6, 2014 10:46 PM by stevenfromvancouver
Casegrfx Level 1 Level 1 (0 points)

Time Machine under Mavericks won't allow me to add or change my Time Machine drive. I click the Select Drive button, and nothing happens. Any ideas?

  • 1. Re: Time Machine and Mavericks
    TheNerdGuy Level 1 Level 1 (40 points)

    Is your drive connected when you try to select the disk?

  • 2. Re: Time Machine and Mavericks
    Casegrfx Level 1 Level 1 (0 points)

    Yes.

  • 3. Re: Time Machine and Mavericks
    Casegrfx Level 1 Level 1 (0 points)

    I've been reading on several forums, and it's a wider problem than I thought. It turns out that none of the buttons in any of my preferences panes function. Clicking them does absolutely nothing.

  • 4. Re: Time Machine and Mavericks
    Linc Davis Level 10 Level 10 (117,990 points)

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

    View Show Log List

    from the menu bar.

     

    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • 5. Re: Time Machine and Mavericks
    Casegrfx Level 1 Level 1 (0 points)

    OK, did as you said. Then, to make sure I was hopefully giving you useful data, I re-opened the Time Machines preference, and attempted to click the button again. Copied below is the log data that was generated:

     

     

    11/19/13 5:04:51.164 PM com.apple.backupd-helper[83]: Not starting scheduled Time Machine backup: No destinations resolvable

    11/19/13 5:04:52.311 PM System Events[527]: .sdef warning for part of complex type 'number | boolean | date | list | record | text | any | data' used in suite 'Property List Suite': 'data' is not a valid type name.

    11/19/13 5:04:52.312 PM System Events[527]: .sdef warning for type 'text | missing value | any' attribute 'uniqueID' of class 'XML element' in suite 'XML Suite': AppleScript ID references may not work for this property because its type is not NSNumber- or NSString-derived.

    11/19/13 5:05:42.550 PM System Preferences[506]: *** Assertion failure in -[NSSecureColor initWithColor:], /SourceCache/ViewBridge/ViewBridge-46/NSSecureColor.m:32

    11/19/13 5:05:42.552 PM System Preferences[506]: -[NSRemoteView viewDidMoveToWindow] caught non-fatal NSInternalInconsistencyException 'unable to convert NSNamedColorSpace System controlColor to Device RGB colorspace' with backtrace (

        0   CoreFoundation                      0x00007fff8bf7d41c __exceptionPreprocess + 172

        1   libobjc.A.dylib                     0x00007fff94481e75 objc_exception_throw + 43

        2   CoreFoundation                      0x00007fff8bf7d1f8 +[NSException raise:format:arguments:] + 104

        3   Foundation                          0x00007fff8e2c8c61 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 189

        4   ViewBridge                          0x00007fff8b20a65c -[NSSecureColor initWithColor:] + 724

        5   ViewBridge                          0x00007fff8b20a36f +[NSSecureColor secureColorWithColor:] + 48

        6   ViewBridge                          0x00007fff8b22dcfb -[NSRemoteView sendFontSmoothingBackgroundColorToService:] + 40

        7   ViewBridge                          0x00007fff8b22ebf5 -[NSRemoteView viewDidMoveToWindow] + 197

        8   AppKit                              0x00007fff903f51d0 -[NSView _setWindow:] + 2899

        9   AppKit                              0x00007fff903f2804 -[NSView addSubview:] + 364

        10  AppKit                              0x00007fff90406953 -[NSFrameView addSubview:] + 45

        11  AppKit                              0x00007fff90414cb5 -[NSWindow setContentView:] + 511

        12  ViewBridge                          0x00007fff8b234868 rendezvousPanel + 895

        13  ViewBridge                          0x00007fff8b233f3f -[NSRemoteView beginSheet:modalForWindow:size:isCritical:styleMask:] + 420

        14  ViewBridge                          0x00007fff8b234eea -[NSRemoteView beginDeferredSheet:] + 209

        15  ViewBridge                          0x00007fff8b235098 -[NSRemoteView beginDeferredSheets] + 283

        16  ViewBridge                          0x00007fff8b239ca2 __85-[NSRemoteViewMarshal beginSheet:modalForWindow:size:isCritical:styleMask:withReply:]_block_invoke + 83

        17  ViewBridge                          0x00007fff8b23d892 __deferBlockOntoMainThread_block_invoke_3 + 441

        18  CoreFoundation                      0x00007fff8beae7cc __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12

        19  CoreFoundation                      0x00007fff8be9fee5 __CFRunLoopDoBlocks + 341

        20  CoreFoundation                      0x00007fff8be9fc6e __CFRunLoopRun + 1982

        21  CoreFoundation                      0x00007fff8be9f275 CFRunLoopRunSpecific + 309

        22  HIToolbox                           0x00007fff8f8e9f0d RunCurrentEventLoopInMode + 226

        23  HIToolbox                           0x00007fff8f8e9cb7 ReceiveNextEventCommon + 479

        24  HIToolbox                           0x00007fff8f8e9abc _BlockUntilNextEventMatchingListInModeWithFilter + 65

        25  AppKit                              0x00007fff903de28e _DPSNextEvent + 1434

        26  AppKit                              0x00007fff903dd8db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122

        27  AppKit                              0x00007fff903d19cc -[NSApplication run] + 553

        28  AppKit                              0x00007fff903bc803 NSApplicationMain + 940

        29  libdyld.dylib                       0x00007fff93adf5fd start + 1

    )

    timestamp: 17:05:42.552 Tuesday 19 November 2013

    process/thread/queue: System Preferences (506) / 0x7fff77bb7310 / com.apple.main-thread

    code: line 607 of /SourceCache/ViewBridge/ViewBridge-46/ViewBridgeUtilities.m in logCaughtException

    domain: exceptions

     

    11/19/13 5:05:42.553 PM System Preferences[506]: -[NSRemoteView beginDeferredSheets] caught non-fatal NSInternalInconsistencyException 'unable to convert NSNamedColorSpace System controlColor to Device RGB colorspace' with backtrace (

        0   CoreFoundation                      0x00007fff8bf7d41c __exceptionPreprocess + 172

        1   libobjc.A.dylib                     0x00007fff94481e75 objc_exception_throw + 43

        2   CoreFoundation                      0x00007fff8bf7d1f8 +[NSException raise:format:arguments:] + 104

        3   Foundation                          0x00007fff8e2c8c61 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 189

        4   ViewBridge                          0x00007fff8b20a65c -[NSSecureColor initWithColor:] + 724

        5   ViewBridge                          0x00007fff8b20a36f +[NSSecureColor secureColorWithColor:] + 48

        6   ViewBridge                          0x00007fff8b22dcfb -[NSRemoteView sendFontSmoothingBackgroundColorToService:] + 40

        7   ViewBridge                          0x00007fff8b22ebf5 -[NSRemoteView viewDidMoveToWindow] + 197

        8   AppKit                              0x00007fff903f51d0 -[NSView _setWindow:] + 2899

        9   AppKit                              0x00007fff903f2804 -[NSView addSubview:] + 364

        10  AppKit                              0x00007fff90406953 -[NSFrameView addSubview:] + 45

        11  AppKit                              0x00007fff90414cb5 -[NSWindow setContentView:] + 511

        12  ViewBridge                          0x00007fff8b234868 rendezvousPanel + 895

        13  ViewBridge                          0x00007fff8b233f3f -[NSRemoteView beginSheet:modalForWindow:size:isCritical:styleMask:] + 420

        14  ViewBridge                          0x00007fff8b234eea -[NSRemoteView beginDeferredSheet:] + 209

        15  ViewBridge                          0x00007fff8b235098 -[NSRemoteView beginDeferredSheets] + 283

        16  ViewBridge                          0x00007fff8b239ca2 __85-[NSRemoteViewMarshal beginSheet:modalForWindow:size:isCritical:styleMask:withReply:]_block_invoke + 83

        17  ViewBridge                          0x00007fff8b23d892 __deferBlockOntoMainThread_block_invoke_3 + 441

        18  CoreFoundation                      0x00007fff8beae7cc __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12

        19  CoreFoundation                      0x00007fff8be9fee5 __CFRunLoopDoBlocks + 341

        20  CoreFoundation                      0x00007fff8be9fc6e __CFRunLoopRun + 1982

        21  CoreFoundation                      0x00007fff8be9f275 CFRunLoopRunSpecific + 309

        22  HIToolbox                           0x00007fff8f8e9f0d RunCurrentEventLoopInMode + 226

        23  HIToolbox                           0x00007fff8f8e9cb7 ReceiveNextEventCommon + 479

        24  HIToolbox                           0x00007fff8f8e9abc _BlockUntilNextEventMatchingListInModeWithFilter + 65

        25  AppKit                              0x00007fff903de28e _DPSNextEvent + 1434

        26  AppKit                              0x00007fff903dd8db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122

        27  AppKit                              0x00007fff903d19cc -[NSApplication run] + 553

        28  AppKit                              0x00007fff903bc803 NSApplicationMain + 940

        29  libdyld.dylib                       0x00007fff93adf5fd start + 1

    )

    timestamp: 17:05:42.553 Tuesday 19 November 2013

    process/thread/queue: System Preferences (506) / 0x7fff77bb7310 / com.apple.main-thread

    code: line 607 of /SourceCache/ViewBridge/ViewBridge-46/ViewBridgeUtilities.m in logCaughtException

    domain: exceptions

  • 6. Re: Time Machine and Mavericks
    Linc Davis Level 10 Level 10 (117,990 points)

    Please read this whole message before doing anything.

     

    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

     

    Step 1

     

    The purpose of this step is to determine whether the problem is localized to your user account.

     

    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

     

    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

     

    Test while logged in as Guest. Same problem?

     

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

     

    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

     

    Step 2

     

    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of certain system caches.

     

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.

     

    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models.  The next normal boot may also be somewhat slow.

     

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Test while in safe mode. Same problem?

     

    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • 7. Re: Time Machine and Mavericks
    Casegrfx Level 1 Level 1 (0 points)

    Step 1 - Preferences worked properly when logged in as guest.

     

    Step 2 - Problem persisted when logged in as myself under safe mode.

     

    So something that's loading is most likely responsible. What do you make of the two instances of "caught non-fatal NSInternalInconsistencyException 'unable to convert NSNamedColorSpace System controlColor to Device RGB colorspace' with backtrace" from the log? They exactly coresponded with clicking and releasing the button in Time Machine pane.

  • 8. Re: Time Machine and Mavericks
    Linc Davis Level 10 Level 10 (117,990 points)

    Problems such as yours are sometimes caused by files that should belong to you but are locked or have wrong permissions. This procedure will check for such files. It makes no changes and therefore will not, in itself, solve your problem.

    First, empty the Trash.

    Triple-click anywhere in the line below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:

    find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 -o -acl \) 2> /dev/null | wc -l

    Launch the Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

    Paste into the Terminal window (command-V). The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.

    The output of this command, on a line directly below what you entered, will be a number such as "41." Please post it in a reply.

  • 9. Re: Time Machine and Mavericks
    Casegrfx Level 1 Level 1 (0 points)

    706

  • 10. Re: Time Machine and Mavericks
    Linc Davis Level 10 Level 10 (117,990 points)

    Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.

    This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.

     

    Step 1

    If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.

    Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):

    { sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null

    This time you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

     

    The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.

    Step 2 (optional)

     

    Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.

    Boot into Recovery. When the OS X Utilities screen appears, select

    Utilities Terminal

    from the menu bar. A Terminal window will open.

    In the Terminal window, type this:

    res

     

    Press the tab key. The partial command you typed will automatically be completed to this:

    resetpassword

     

    Press return. A Reset Password window will open. You’re not  going to reset a password.

    Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.

    Select your username from the menu labeled Select the user account if not already selected.

    Under Reset Home Directory Permissions and ACLs, click the Reset button.

    Select

    Restart

    from the menu bar.

  • 11. Re: Time Machine and Mavericks
    Casegrfx Level 1 Level 1 (0 points)

    From elsewhere in this forum:

     

    https://discussions.apple.com/thread/5484035?start=75&tstart=0

     

    This is the fix:

     

    In Terminal...

     

         defaults write NSGlobalDomain NSUseLeopardWindowValues YES

         defaults write com.apple.Safari NSUseLeopardWindowValues YES

         defaults write com.apple.screencapture disable-shadow -bool false

         killall SystemUIServer

     

    (Credit and thanks to luke_aus)

     

     

    Fixed my problem completely!

  • 12. Re: Time Machine and Mavericks
    Linc Davis Level 10 Level 10 (117,990 points)

    For the benefit of anyone finding this thread, don't do as indicated above.

  • 13. Re: Time Machine and Mavericks
    Casegrfx Level 1 Level 1 (0 points)

    Because?

  • 14. Re: Time Machine and Mavericks
    Linc Davis Level 10 Level 10 (117,990 points)

    Because you don't solve one misconfiguration problem by creating another one, or by running random shell commands, most of which have nothing to do with it.

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