HT201371: Use Touch ID on iPhone and iPad

Learn about Use Touch ID on iPhone and iPad
RAAL4

Q: My touch ID setup doesn't work

when I go to settings to setup my Touch ID I click add 'add a Fingerprint...' and and it goes to a error screen that says 'Failed, Sorry, the operation was not successful. Please go back and try again.'

 

I have tried restoring my iPhone,

turning it off and back on again,

deleting my passcode and adding it back,

tapping on add a fingerprint over and over again.

 

please help me, thanks.

iPhone 5s, iOS 7.0.4

Posted on Nov 18, 2013 5:21 PM

Close

Q: My touch ID setup doesn't work

  • All replies
  • Helpful answers