Bryan1331

Q: iPad 4 won't restore. Unknown error 3004.

Hey, so yesterday I got a brand new iPad 4. However, there were some issues and it had been recommended to me that I attempt to restore my iPad. While doing so, the cable disconnected and interrupted the process.
Now my iPad is stuck in recovery mode, and whenever I try to use iTunes to restore it, I receive error 3004.
I've tried near enough everything associated with the error on the apple forums, and now I'm at my wit's end.

 

Any help? Fuming at apple right now.

iPad, iOS 7.0.4, iPad 4th gen

Posted on Nov 20, 2013 3:13 AM

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Q: iPad 4 won't restore. Unknown error 3004.

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  • Helpful answers

  • by BobbyDigital00,

    BobbyDigital00 BobbyDigital00 Nov 20, 2013 7:18 AM in response to Bryan1331
    Level 3 (982 points)
    Nov 20, 2013 7:18 AM in response to Bryan1331

    Perform a "hard reset" on the device by pressing down and holding the home button and the sleep/wake button for up to 30secs. until you see a black screen with the Apple logo, then release.

     

    Then test to see if it solved the problem.

  • by Alfred DeRose,

    Alfred DeRose Alfred DeRose Nov 20, 2013 7:24 AM in response to Bryan1331
    Level 5 (7,169 points)
    Mac OS X
    Nov 20, 2013 7:24 AM in response to Bryan1331

    This is a common scenario. Why are you angry at Apple for your cable disconnecting and interrupting the process?

     

    3000 series errors mean iTunes cannot connect to the update servers. Follow these instructions to restore from recover mode. Be sure to follow the steps precisely.

  • by Alfred DeRose,

    Alfred DeRose Alfred DeRose Nov 20, 2013 7:26 AM in response to Bryan1331
    Level 5 (7,169 points)
    Mac OS X
    Nov 20, 2013 7:26 AM in response to Bryan1331

    One last thing. If you are on Mac, read the instruction in the link I gave you. You may be able to resolve an error 3004 by quitting iTunes and using the following command in the command line: dscacheutil -flushcache.

  • by rbrunt,

    rbrunt rbrunt Nov 23, 2013 11:45 AM in response to Bryan1331
    Level 1 (0 points)
    Nov 23, 2013 11:45 AM in response to Bryan1331

    I agree with the first post from Bryan1331 as I'm getting tired of Apple posting updates that completely hose your system.  I tried to updated from 6.03 --> 7.03 which it kept prompting me to update.. Now I'm stuck in recovery mode with no way out. 

    I've disabled firewall, SAV,  and everthing else I can think of along with uninstalling iTunes and reinstalling itunes (latest)... updated my Win7 workstations with any available patches.. and even downloaded the iPad2.5_7.0.4_11B554a_Restore.ipsw and tried to restore using the "shift click" on the restore and it extracts the file but it seems like when it's trying to verify this with Apple --> it promptly returns the 3004 unknown error and I've been stuck at this point for 1/2 a day now.... really starting to tick me off.  

    Anyone else have any tips they can provide? 

  • by YanesShater,

    YanesShater YanesShater Dec 23, 2013 11:20 AM in response to Bryan1331
    Level 1 (0 points)
    Dec 23, 2013 11:20 AM in response to Bryan1331

    If Your iPad Stuck On Recovery Mode (itunes Logo) You Can Fix It By Following These Steps :

    1) Download Tongbu Assistant On Your Computer

    2)Open Tongbu Assistant And Go To The Home Section

    3)When You See Your Device Connected Press On The "Exit Recovery Mode"

    4) Wait A Moment

    5) Enjoy

     

     

    No Need To Thank Me But Sharing Informations To People Is Nice And Its Nicer When You Dont Know The Person That You Helped

     

     

    <3 <3 <3

  • by Mina-Moghaddam,

    Mina-Moghaddam Mina-Moghaddam Mar 23, 2014 7:24 AM in response to YanesShater
    Level 1 (0 points)
    Mar 23, 2014 7:24 AM in response to YanesShater

    I LOVE YOU YanesShater. Greate WORK. the iTune was killing me, firts error 3194 then error 11 then i download this program and then another one, i downloaded ios 7 two times. Thanks a zilion.

    But I am still in safe mode can I restore my device with "Tongbu Assistant" ?

  • by ternenceswift,

    ternenceswift ternenceswift May 9, 2014 12:29 AM in response to Bryan1331
    Level 1 (0 points)
    May 9, 2014 12:29 AM in response to Bryan1331

    1.Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.

    2.Plug the device's USB cable into your computer only.

    3.Hold down the device's Home button as you connect the USB cable to it.

    4.When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.

    5.Use iTunes to restore your device.

     

    Additional Information:

    If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself. If you want a faster way to fix iPad stuck in recovery mode, try iPad data recovery software.

  • by liuqw,

    liuqw liuqw Jun 24, 2014 5:57 AM in response to ternenceswift
    Level 1 (0 points)
    Jun 24, 2014 5:57 AM in response to ternenceswift

    Thanks @ternenceswift

    the same issue, I used this tool  iPad stuck in recovery mode  solved this issue.