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Sync Problems from MAC iTunes to my mobile devices ... Songs Not transferred

251 Views 2 Replies Latest reply: Nov 23, 2013 1:06 PM by DGFreeman RSS
Winnie Pe Calculating status...
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Nov 21, 2013 12:42 PM

After install the New Mac OS, iTunes and iOS for my mobile devices i can't synchronize my Wohle iTunes Library ... Only the Songs bought via Apple store Are replicated .. All Otter Songs andere Videos are deleted and can't replicated ... Please help

MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9), ITunes Version 11
  • sheila_m. Community Specialists Community Specialists (3,095 points)

    Hello Winnie Pe,


    It sounds like your music is not syncing to your iOS devices.  For an issue like this, I recommend resyncing the music to your device.


    If you are syncing automatically, resync content to the iOS device by unchecking "Sync Music" and click "Apply,"  then check "Sync Music" and click "Apply" again.




    If you sync manually, delete the music when your device is selected in iTunes and drag new content to your device.


    You can find the syncing steps in the following article:


    iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad


    Thank you for posting in the Apple Support Communities.



    Sheila M.

  • DGFreeman Level 1 Level 1 (0 points)

    I am also having trouble syncing my iOS devices with iTunes for Mac. I am able to sync my selected music, although there are always extra songs that show up that I can only remove on the device itself by doing the following procedure, for ech song.


    1. Locate the song that I do not wish to sync to my device in Music App

    2. Go to Settings and Turn ON 'Show All Music"

    3. Go back to Music App

    4. Download the song in question form icloud.

    5. Go Back to Settings and turn OFF "Show All Music"

    6. Go Back to Music App and swipe left on the newly downloaded track...Delete


    This works to get rid of the 20-50 songs that always seem to get lost in syncing and show up on my device with no option to delete unless following the above mentioned procedure. I also have some Appd on my devices that read from my Music Library on the device and they are still populated with what appeas to be a list of all previously purchased music, even though that music is not necessarily on my device.


    I have been VERY frustrated trying to sync my music in iOS7 and iTunes 11. Ihave a HUGE music library and sycing the entire library is not an option. I typically change up my tunes every week or so and lately it has been a real drag.


    On another note, when my iOS device is physically connected to my computer and I view the device in itunes, there is a plethora of songs that show up under my device>music that are not able to be removed or selected at all.Screen Shot 2013-11-23 at 4.06.03 PM.png


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