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HT5534: About the iWork 9.3 Update

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HT5534 Keynote 5.3 update through App Store Not Working

1454 Views 2 Replies Latest reply: Dec 1, 2013 1:13 PM by Barry Fass-Holmes RSS
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Dec 8, 2012 2:02 PM

I noticed that there was an update for iWork to version 9.3 today (released Dec 4, 2012). I only have Pages and Keynote which I purchased separately through the Mac App store in Sept and Oct respectively.
My update for Pages worked perfectly, but even after several attempts the Keynote 5.3 update will not work. I get a message in the store that "an error occured". Then a pop up says, "Keynote failed to download. Use the Purchases page and try again." I then used the Purchases page but then the "an error occured" message reappears. 
My machine is running the latest Mountain Lion OS X.


Any hints? Ideas? Suggestions?

Mac mini (Mid 2011), OS X Mountain Lion (10.8.2)


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