Q: My iphone 5 blacked out: screen doesn't show anything, siri is the only thing works, pressing the silver lock screen button does nothing, and I can't turn off the phone..
My iphone 5 blacked out:
battery is full,
screen doesn't show anything,
siri is the only thing works,
pressing the silver lock screen button does nothing,
and I can't turn off the phone..
Before this happened, I was just opening a wikipedia webpage, then the screen froze in a white background before the website opens up, so I pressed the lock-screen silver button and then it just blacked out. Now I can't use my phone.. I tried connect my phone to my laptop and restore my phone but it won't work until the Find my iphone is turned off, but I can't do that since I can't read anything from the screen..
Is there anything I can do myself to make it work? or should i take it to an apple store?
Thank you!
iPhone 5
Posted on Sep 27, 2013 8:10 AM
Hi xiyoutailang,
See if you can reset the phone:
Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears (up to 30 seconds).
Once the Home screen redisplays, double click the Home key and swipe up on the Safari tumbnail to close it.
Cheers,
GB
Posted on Sep 27, 2013 8:12 AM