sgale

Q: I don't see any maps in Maps on my iMac.

Nothing shows up on my iMac in the "Maps app. I see the maps on my iPhone, but it should be loading the same map images on my iMac.

 

Frustrated

iMac (27-inch, Late 2012), OS X Mavericks (10.9), Maps not working

Posted on Nov 7, 2013 6:06 PM

Close

Q: I don't see any maps in Maps on my iMac.

  • All replies
  • Helpful answers

  • by sberman,

    sberman sberman Nov 7, 2013 6:17 PM in response to sgale
    Level 8 (40,117 points)
    Nov 7, 2013 6:17 PM in response to sgale

    It takes a while when you first use the app.  Let it sit for a while.

     

    It will load much faster after the first time.

  • by sodaklnz,

    sodaklnz sodaklnz Nov 21, 2013 11:22 PM in response to sgale
    Level 1 (0 points)
    Nov 21, 2013 11:22 PM in response to sgale

    I too have the same problem.  Wish they would fix it.

  • by mkscme20,

    mkscme20 mkscme20 Nov 22, 2013 9:17 PM in response to sberman
    Level 1 (0 points)
    Nov 22, 2013 9:17 PM in response to sberman

    How long did you have to let it sit??  I've had it open for several hours (not always in the forground) but open nonetheless. That's just tonight, but I've had it open PLENTY of times before, but I didn't usually LEAVE it open.

     

    Maps is virtually USELESS w/o the map graphics!!!

     

    Please help w/ this problem!! I DESPARATELY need to get Maps up & running b/c we will be moving in 2 weeks & I need to send out personalized maps to our new office to each of our clients!!!


  • by FishingAddict,

    FishingAddict FishingAddict Nov 22, 2013 9:49 PM in response to mkscme20
    Level 4 (1,559 points)
    Mac OS X
    Nov 22, 2013 9:49 PM in response to mkscme20

    First, see this post:  https://discussions.apple.com/message/23519703#23519703

     

    If that's not it, then it sounds like the Maps application is not able to contact the server that it gets map data from.  First, sounds obvious, but make sure that your Mac can browse the Internet normally. Then, make sure that If you are running any 3rd party firewalls or anti-virus software you may want to try disabling them.  If you are using a proxy, then try using a direct Internet connection instead.

     

    One useful test might be to make sure that your iPhone is joined to the same WiFi as your Mac (and therefore not using 3G wireless connectivity), and then see if you can view a map area that you have never viewed before (try a different part of the courtry so it's not cached data).

     

    Hopefully these help solve or at least troubleshoot your Maps issue.

  • by sberman,

    sberman sberman Nov 23, 2013 2:46 PM in response to mkscme20
    Level 8 (40,117 points)
    Nov 23, 2013 2:46 PM in response to mkscme20

    Try zooming in by clicking the plus sign in the lower right corner.

     

    Also check Help > About Maps from Maps' menu.

  • by sodaklnz,

    sodaklnz sodaklnz Nov 24, 2013 1:45 PM in response to FishingAddict
    Level 1 (0 points)
    Nov 24, 2013 1:45 PM in response to FishingAddict

    Maps says it knows my location because it says it on the top of the screen, It also has a dot in the middle of the screen with my address attached to the flag but I promise you that their is no map.

     

    I even took your advise and searched an address in Auckland NZ, a different country from where I am.  It searched and found it but sadly no picture.

     

    That puts the Wifi thing to rest because it wouldn't have found it if the wifi wasn't working, I also did the region suggestion.  I know these things take time to get resolved.  Looking forward to having it resolved as I am loyal to Mac user.

     

    Screen Shot 2013-11-24 at 1.30.28 PM.png