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iPod looses music on disconnect from iTunes

469 Views 9 Replies Latest reply: Dec 10, 2013 9:16 AM by Phethuk RSS
Phethuk Calculating status...
Currently Being Moderated
Nov 23, 2013 5:17 AM

My iPod froze and then recovered itself after resetting, but it appears that a number of tracks were damaged.. Eventually I was forced to restore the iPod from iTunes, which was apparently successful and the iPod resynced all 78GB of music. However, as soon as I disconnect the iPod, it shows "No Music" and when I reconnect it, iTunes says it can't read the iPod. I have performed all the diagnostic tests, which all pass. I have reformatted the iPod using Windows in disk mode. I restored successfully every time, I can get music onto the iPod and play it back through iTunes until it is disconnected, I can even see and play the stored .mp3 files through Windows explorer when it is in the failed state. Whatever I do, on disconnect the music is "lost" as far as the iPod and iTunes is concerned.

 

Anybody have any ideas?

iPod classic, Windows 7
  • turingtest2 Level 8 Level 8 (43,990 points)
    Currently Being Moderated
    Nov 23, 2013 7:37 AM (in response to Phethuk)
  • turingtest2 Level 8 Level 8 (43,990 points)
    Currently Being Moderated
    Nov 23, 2013 9:06 AM (in response to Phethuk)

    Did you make use of the DFU restore mode yet?

    Have you tried placing a single album on it to see if that works?

    Have you tried the staged transfer method where you add a few GB at a time instead of all 78GB in one hit?

    What are the reported HD stats?

     

    tt2

  • turingtest2 Level 8 Level 8 (43,990 points)
    Currently Being Moderated
    Nov 23, 2013 11:40 AM (in response to Phethuk)

    Yep, both min & max temps are out of range which may mean that the SMART data has been corrupted. How old is the unit? If it is still in warranty then act now. Otherwise I'm pretty much out of ideas.

     

    tt2

  • turingtest2 Level 8 Level 8 (43,990 points)
    Currently Being Moderated
    Nov 30, 2013 4:40 AM (in response to Phethuk)

    Hmm, is disk mode enabled? Might be better if not. Also it may pay to eliminate any real time AV scanning while trying to write to the iPod.

     

    tt2

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