HT201864: Apple Cinema and Thunderbolt Displays: How to find the serial number
Learn about Apple Cinema and Thunderbolt Displays: How to find the serial number
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Helpful answers
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Mar 13, 2013 3:02 PM in response to Larry Huhnby Olivier Sinnaeve,Check on the box the screen was deliverd in, I have the same issue !! No solution yet here. There not very bright at the helpdesk ? Or you can take a screenshot of the screenfoot itself. Other prove then that I could not think of.
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Mar 13, 2013 3:17 PM in response to Larry Huhnby Olivier Sinnaeve,★HelpfulAbout this Mac --> System Report --> Hardware --> Graphics/Displays
That's where you can find the serial !!
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Mar 13, 2013 8:04 PM in response to Olivier Sinnaeveby Larry Huhn,Thanks Olivier. I found the number on the base but this helped me with getting screen shot for AppleCare. I have sent them the info and waiting for a reply
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Apr 3, 2013 5:51 AM in response to Larry Huhnby Gene Wicker Jr,Same issue. I have two Thunderbolts purchased in the last 30 days. Neither serial number is being accepted by Applecare. I checked the serial numbers against some slighly older purchases and it appears the serial number format has changed. I'm guessing the change wasn't relayed over to the Applecare group.
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Apr 3, 2013 6:02 AM in response to Gene Wicker Jrby Larry Huhn,I called AppleCare and sent them screen shots and a photograph of the seriel number. I recieved one call back that they were working on it and then never heard from them again. I tried recontacting them again without success. So, I tried registering again and it worked this time but the system says the display is out of the warranty period and it is only a couple of months old. Frustrating!
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Nov 23, 2013 9:50 AM in response to Larry Huhnby claco,Same here. Just got a refurb with full warranty from Apple.com and the serial number isn't accepted on the website.