Q: Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
I can not connect to the iTunes store can anyone help me Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002) Gateway GT5464 iTunes 10.7.0.21 QuickTime 7.7.2 FairPlay 2.2.19 Apple Application Support 2.2.2 iPod Updater Library 10.0d2 CD Driver 2.2.3.0 CD Driver DLL 2.1.3.1 Apple Mobile Device 6.0.0.59 Apple Mobile Device Driver 1.62.0.0 Bonjour 1.0.6.2 (333.10) Gracenote SDK 1.9.6.502 Gracenote MusicID 1.9.6.115 Gracenote Submit 1.9.6.143 Gracenote DSP 1.9.6.45 iTunes Serial Number 0027AD8C09AA48C0 Current user is not an administrator. The current local date and time is 2013-11-23 13:55:29. iTunes is not running in safe mode. WebKit accelerated compositing is enabled. HDCP is not supported. Core Media is not supported. (16005) Video Display Information Intel Corporation, Intel(R) 82945G Express Chipset Family **** External Plug-ins Information **** No external plug-ins installed. Genius ID: 12c6ce1e6c8749bf21c4b93f896a44e8 iPodService 10.7.0.21 is currently running. iTunesHelper 10.7.0.21 is currently running. Apple Mobile Device service 3.3.0.0 is currently running. **** Network Connectivity Tests **** Network Adapter Information Adapter Name: {646A3344-F31F-4EE7-993F-DE95A709D38D} Description: Intel(R) PRO/100 VE Network Connection IP Address: 192.168.0.15 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.0.1 DHCP Enabled: Yes DHCP Server: 192.168.0.1 Lease Obtained: Sat Nov 23 13:31:28 2013 Lease Expires: Sat Nov 23 14:31:28 2013 DNS Servers: 209.18.47.61 209.18.47.62 Active Connection: LAN Connection Connected: Yes Online: Yes Using Modem: No Using LAN: Yes Using Proxy: No Firewall Information Windows Firewall is off. Connection attempt to Apple web site was unsuccessful. The network connection timed out. Basic connection to the store failed. The network connection timed out. Connection attempt to Gracenote server was successful. The network connection timed out. Last successful iTunes Store access was 2012-09-11 23:36:26.
Itunes, Windows XP
Posted on Nov 23, 2013 11:16 AM
