We recently switched back to TWC here in the valley, att was horrible. We get 22.6 download and 2.24 uploads usually, however...we too have been having issues with the internet becoming sluggish throughout the day, not just at peak usage times. We have 2 computer plugged in directly and 3 others wireless but not on at the same time all the time.
I haven't gone into the Arris this time around, but am thinking there are settings that are screwed up. We have been using the Time Capsule's wireless connection and it is terribly slow. I'm not sure if there is a problem with the settings there or what.
Anyone, anyone, Beuler, Beuler?