dc5343a

Q: I just bought a new Mac Mini 2.5 and it won't connect to the internet.

I got my new Mac mini set up but it won't load the connection, System Preferences Network says it's connected and I compared it to my old Mac Mini and everything matches up (IP address matches except last 3 digits).  I open Safari or iTunes and they try to connect but no luck, on Safari the blue bar moves in the address line but stops and nothing happens.  I'm on my old mini now so I I'm not having a problem wiht my provider, oh and I've got an ethernet connection to a Motorola surfboard.  Any idea what is wrong?

Mac mini

Posted on Nov 23, 2013 7:36 AM

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Q: I just bought a new Mac Mini 2.5 and it won't connect to the internet.

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  • by BDAqua,Solvedanswer

    BDAqua BDAqua Nov 23, 2013 12:26 PM in response to dc5343a
    Level 10 (123,825 points)
    Nov 23, 2013 12:26 PM in response to dc5343a

    Hello, might try this...

     

    Make a New Location, Using network locations in Mac OS X ...

     

    http://support.apple.com/kb/HT2712

     

    10.5, 10.6, 10.7 & 10.8…

     

    System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.

     

     

    10.5.x/10.6.x/10.7.x/10.8.x instructions...

     

    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.

     

    The interface that connects to the Internet should be dragged to the top of the list.

     

    IFor 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...

     

    208.67.222.222

    208.67.220.220

     

    (There may be better or faster DNS numbers in your area, but these should be a good test).

    Click OK.

  • by dc5343a,

    dc5343a dc5343a Nov 23, 2013 7:30 PM in response to BDAqua
    Level 1 (0 points)
    Nov 23, 2013 7:30 PM in response to BDAqua

    Thank you very much, I didn't follow exactly what you said but I did create a new location and I clicked on either the Assist me or Apply button and it generated a new IP and it works.

  • by BDAqua,

    BDAqua BDAqua Nov 24, 2013 10:33 AM in response to dc5343a
    Level 10 (123,825 points)
    Nov 24, 2013 10:33 AM in response to dc5343a

    Good work, great news, thanks!