1 6 7 8 9 10 Previous Next 145 Replies Latest reply: May 22, 2014 9:39 AM by OldmanM Go to original post
  • 135. Re: error code 0x8002006e burn issue
    joeyjohnson Level 1 Level 1 (0 points)

    No, I would like Apple to show an interest in fixing what they must know is a SOFTWARE problem, it is NOTHING to do with hardware. I am now privately paying for a veteran Apple technician to work for me privately to investigate this. After 3 days and a lot of money spent on testing, he is certain of this point too. it is nothint to do with discs at all. Yes some drives are sensitive to certain discs, but that is not the problem here, and i believe the same goes for many other people struggling with this problem. the disc suggestion is a red herring for some, whilst it works or others, as the cause of the problem varies.

  • 136. Re: error code 0x8002006e burn issue
    William Kucharski Level 6 Level 6 (14,695 points)

    If you can fix a reported hardware error in software, go right ahead.

  • 137. Re: error code 0x8002006e burn issue
    joeyjohnson Level 1 Level 1 (0 points)

    Yeah, I was never sure, but you confirmed it for me. Arrogance really is the most unattractive human characteristic.


    What reports a hardware error? SOFTWARE does.


    Ever heard of hardware errors being reported ERRONEOUSLY? I have, and so has the Apple technician who is certain this is OS related, User Account corruption or something else software related. Of course I am sure you know better, arrogant people always do.

  • 138. Re: error code 0x8002006e burn issue
    mhjarrett Level 1 Level 1 (0 points)

    I burned a disc not 2 days ago, and this happened today immediately following the latest update. I am not a computer wiz, just a user and would love to find out how to resolve the issue. Anyone who has the latest on this, please reply.

  • 139. Re: error code 0x8002006e burn issue
    dancrr Level 1 Level 1 (0 points)

    I'm using Lion OS X and cleasing the lenses (the dvd drive) and then burning at 4 X solved the problem!

  • 140. Re: error code 0x8002006e burn issue
    MintyBlue Level 1 Level 1 (0 points)

    Burn errors are not new to Apple. They have had problems in the past due to poor choice in burners. This is my suggestion from my own meandering experience.


    1. Try the hardware and software reset outlined on page 9 of this forum.

    2. Try repairing permissions with Disk Utility.

    3. Try burning at the lowests setting.

    4. Try making a disk image in Disk Utility and burning a session to the media - works especially well for RW media

    5. Try downloading Onxy at https://www.macupdate.com/app/mac/11582/onyx and running some cleanup on the system. Make sure nothing else is running while doing the cleanup or the burn.

    6. If all that failed, buy a third-party external burner. They can be nabbed for cheap with an included copy of the latest Roxio Toast or another software. Apple has abandoned removable media in the latest macs so this is not a lost purchase.

  • 141. Re: error code 0x8002006e burn issue
    Alan Levine Level 1 Level 1 (25 points)

    I feel lucky. This solved my issues today; had burned 3 discs fine. While the 4th was borning, I got carried away laughing on a phone call and slammed the table hard- my burner is in an external enclosure and I might have disconnected the cable. The disc failed and the next 3 gave me this error.


    Dumping the plist cleared the problem, thanks! I almost gave up.

  • 142. Re: error code 0x8002006e burn issue
    OldmanM Level 1 Level 1 (0 points)

    Don't blame Apple in their DVD drive Choices. I tryed 5 different major manufactures of internal drives,(LG, Pioneer,Samsung,Sony/NEC,Brite-on,etc) they all had the same problem. This has happened in the last 2 years. I can only now burn with an external USB drive. I am now using the external USB burner on my laptop. I deleted the plists, corrected the permissions, cleaned out the caches, reinstall OS 10.5.8, updated the drivers, dumped money into new DVD drives.

  • 143. Re: error code 0x8002006e burn issue
    Beryl1 Level 1 Level 1 (0 points)

    I have an older MacBook Pro (OSX 10.6.8) and never had this problem til now - figures, need to get portfolio images out...)  I tried compressing the images, and slowed burn rate to 8x, then got a second message about a laser and some other nonsense.  RRRRR!

  • 144. Re: error code 0x8002006e burn issue
    jonathan_knight Level 1 Level 1 (0 points)

    This issue is 100% software and not hardware. I had the problem when trying to burn a second disk. I tried lots of different things to get it working. Then it dawned on me to try logging in as my wife. It worked first time. Now the second disk has been burned (the first on my wife's log in) it'll no longer burn anymore. If that doesn't prove my hardware is ok then I'll eat my own ears

  • 145. Re: error code 0x8002006e burn issue
    OldmanM Level 1 Level 1 (0 points)

    Try running the Apple diagnostics off the original install disk to see if maybe there is an issue with the logicboard or memory. Put your orignal install disk into the DVD and restart the computer push the option key on the keyboard wait until the boot options come up and click on the diagnostics button. If everythings comes back as OK then try replacing the cable that goes between the DVD drive and logicboard. If that doesn't then consider getting an external USD DVD drive.

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