HT203167: If you see an exclamation point next to your items in iTunes
Learn about If you see an exclamation point next to your items in iTunes
-
All replies
-
Helpful answers
-
Sep 6, 2012 11:08 AM in response to maziadby King_Penguin,If you are logged in with the same account then your previously purchased and downloaded apps (those that are still available in the store) should show in the Purchased tab in the App Store app on an iPad, iPhone and iPod Touch - they will show apps that are compatible with the device (e.g. iPad-only apps won't show on an iPhone) and where you have the relevant iOS version installed. You should also be able to see your apps (which are still in the store) under the Purchased link under Quick Links on the rigt-hand side of the iTunes store home page on your computer's iTunes.
If you can't see them, then are you on your computer or device, are you logged in with the same account id, do you see any of them ?
-
Nov 25, 2013 11:07 PM in response to King_Penguinby princesshonor,For me I am using the same login and the same phone but my apple ID password has changed. I still have the receipts of the audio books that I purchased but I can't find the audiobooks or any music or books that I purhased anywhere on my phone or in my iTunes store/history. Apple cannot possible make me purchase them again.
How can I find the items that I paid for? And then download it back to my phone?
-
Nov 25, 2013 11:21 PM in response to princesshonorby gengegeren,princesshonor, to redownload your past purcahses follow the steps on this article:
Downloading past purchases from the iTunes Store, App Store, and ...
support.apple.com/kb/ht2519Audiobooks are not included on the items that you can redownload from your purchase history. You need to contact the iTunes support team for that.