HT202157: About Apple TV (2nd and 3rd generation) software updates

Learn about About Apple TV (2nd and 3rd generation) software updates
kushal_singhal

Q: can not update

there is a problem updating apple tv itunes shows 1603 error while updating apple tv 3

Posted on Nov 26, 2013 5:12 PM

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Q: can not update

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Nov 27, 2013 3:58 AM in response to kushal_singhal
    Level 10 (104,453 points)
    Apple TV
    Nov 27, 2013 3:58 AM in response to kushal_singhal

    Welcome to the Apple Community.

     

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

     

    1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2. Connect the micro USB cable to the Apple TV and to your computer.
    3. Reconnect the power cable (only for Apple TV 3)
    4. Open iTunes.
    5. Select your Apple TV in the Devices list, and then click Restore.

     

    (You may already have a micro USB cable if you have a camera or other digital device)