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Kernel Panic (upgrade 10.6 - 10.9) ->

760 Views 19 Replies Latest reply: Dec 4, 2013 9:18 AM by jonasander RSS
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jonasander Calculating status...
Currently Being Moderated
Nov 27, 2013 5:29 AM

Hello. I got problems after installing 10.9

MacBook Pro, OS X Mavericks (10.9)
  • arthur Level 4 Level 4 (3,900 points)
    Currently Being Moderated
    Nov 27, 2013 5:37 AM (in response to jonasander)

    Yes, question marks are highly offensive.

    Could you post the crash report?

  • arthur Level 4 Level 4 (3,900 points)
    Currently Being Moderated
    Nov 27, 2013 5:40 AM (in response to jonasander)

    Bad third party software, a.k.a. Crapware, is usually the problem.

    It would help to give us more information about your computer. If you can, use EtreCheck  Etresoft: EtreCheck  to generate a system report and paste it in a response here.

  • arthur Level 4 Level 4 (3,900 points)
    Currently Being Moderated
    Nov 27, 2013 5:42 AM (in response to arthur)

    Didn't see your crash report before my previous post.

    Fabio is probably the problem.

    Try uninstalling it and see if that fixes it.

  • Linc Davis Level 10 Level 10 (107,375 points)
    Currently Being Moderated
    Nov 27, 2013 7:52 AM (in response to jonasander)

    You have the MacBookPro6,2, the Edsel of Macs. It has a defective logic board that may be covered by this recall program:

    MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.

    Print the first page of the panic report, and the support page linked above, and bring them with you.

    Note that the recall only applies within three years of purchase. After that, Apple may refuse the service. In that case, you may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

    The model was discontinued in February 2011, so the replacement program will be ending quite soon.

    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

     

     

    Sometimes the replacement part is also defective, so be prepared for that possibility.
       
    If it's too late for your unit to be repaired under the program, and you don't want to pay for a new logic board, you may be able to stop the panics by disabling automatic graphics switching.
       
    *An SSD doesn't need to be zeroed.
  • Linc Davis Level 10 Level 10 (107,375 points)
    Currently Being Moderated
    Nov 27, 2013 10:43 PM (in response to jonasander)

    Some owners have reported that their logic board was replaced under the recall even though they were past the time limit. It costs you nothing to try.

  • petermac87 Level 5 Level 5 (4,065 points)
    Currently Being Moderated
    Nov 27, 2013 11:01 PM (in response to jonasander)

    I don't know how Apple operate in Germany, but here in Australia a few years back, I needed a logic board replaced under warrenty and Apple arranged to have the Mac picked up from my address and delivered back after repair. May well pay to contact them over this.

     

    Cheers

     

    Pete

  • madrich Level 1 Level 1 (120 points)
    Currently Being Moderated
    Dec 2, 2013 7:55 AM (in response to jonasander)

    PLEASE! Can someone advise me waht's wrong. Thank you. Thank you

     

     

    Anonymous UUID:       30F31C76-D2C3-2EBE-33AE-9933E75BF2D5

     

    Mon Dec  2 08:10:29 2013

    panic(cpu 1 caller 0xffffff8006cdc19e): Kernel trap at 0xffffff7f884b9e6b, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0x0000000000000010, CR3: 0x000000000c589000, CR4: 0x0000000000000660

    RAX: 0xb2478d69c92a0000, RBX: 0xffffff8071977000, RCX: 0x0fffff8011837000, RDX: 0xffffff8085fab9c8

    RSP: 0xffffff8085fabb00, RBP: 0xffffff8085fabb00, RSI: 0x0000000000000000, RDI: 0x0000000000000000

    R8:  0x0000000000000000, R9:  0xffffff8007201910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff

    R12: 0x0000000000000000, R13: 0xffffff8071977000, R14: 0x00000000e00002bc, R15: 0x0000000000000002

    RFL: 0x0000000000010293, RIP: 0xffffff7f884b9e6b, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x1

     

    Backtrace (CPU 1), Frame : Return Address

    0xffffff8085fab790 : 0xffffff8006c22f69

    0xffffff8085fab810 : 0xffffff8006cdc19e

    0xffffff8085fab9e0 : 0xffffff8006cf3606

    0xffffff8085faba00 : 0xffffff7f884b9e6b

    0xffffff8085fabb00 : 0xffffff7f884a4490

    0xffffff8085fabb50 : 0xffffff7f884a43de

    0xffffff8085fabb70 : 0xffffff7f884804bf

    0xffffff8085fabbb0 : 0xffffff7f875854d2

    0xffffff8085fabbf0 : 0xffffff7f87585448

    0xffffff8085fabc10 : 0xffffff7f8758958a

    0xffffff8085fabca0 : 0xffffff7f87581855

    0xffffff8085fabce0 : 0xffffff7f875ce33b

    0xffffff8085fabd30 : 0xffffff80070950e3

    0xffffff8085fabd90 : 0xffffff80070ca6d5

    0xffffff8085fabe00 : 0xffffff8006cb5b0b

    0xffffff8085fabe50 : 0xffffff8006c26bb1

    0xffffff8085fabe80 : 0xffffff8006c139b5

    0xffffff8085fabef0 : 0xffffff8006c1e003

    0xffffff8085fabf70 : 0xffffff8006cc921d

    0xffffff8085fabfb0 : 0xffffff8006cf3e26

          Kernel Extensions in backtrace:

             com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f87578000->0xffffff7f875affff

                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f872ba000

             com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f875cb000->0xffffff7f8783afff

                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f872ba000

                dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f875bb000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f87578000

             com.apple.GeForceTesla(8.1.8)[52EA411F-7021-3119-B189-93D9AA10E7AF]@0xffffff7f8 847d000->0xffffff7f88547fff

                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f872ba000

                dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f875bb000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f87578000

                dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f875cb000

     

    BSD process name corresponding to current thread: WindowServer

     

    Mac OS version:

    13B35

     

    Kernel version:

    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

    Kernel slide:     0x0000000006a00000

    Kernel text base: 0xffffff8006c00000

    System model name: MacBookPro4,1 (Mac-F42C89C8)

     

    System uptime in nanoseconds: 52462672213

    last loaded kext at 49598722460: com.apple.driver.AudioAUUC          1.60 (addr 0xffffff7f886e4000, size 32768)

    loaded kexts:

    com.apple.driver.AudioAUUC          1.60

    com.apple.driver.AppleTyMCEDriver          1.0.2d2

    com.apple.filesystems.autofs          3.0

    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6

    com.apple.driver.AppleHDAHardwareConfigDriver          2.5.3fc1

    com.apple.driver.AppleHDA          2.5.3fc1

    com.apple.driver.AppleSMCLMU          2.0.4d1

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.AppleUpstreamUserClient          3.5.13

    com.apple.GeForceTesla          8.1.8

    com.apple.driver.AppleMuxControl          3.4.12

    com.apple.driver.AppleBacklight          170.3.5

    com.apple.driver.AppleMCCSControl          1.1.12

    com.apple.driver.AppleSMCPDRC          1.0.0

    com.apple.iokit.IOBluetoothUSBDFU          4.2.0f6

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.AppleHWAccess          1

    com.apple.driver.AppleLPC          1.7.0

    com.apple.nvidia.NVDAStartup          8.1.8

    com.apple.driver.SMCMotionSensor          3.0.4d1

    com.apple.driver.AppleUSBTCButtons          240.2

    com.apple.driver.AppleUSBTCKeyEventDriver          240.2

    com.apple.driver.AppleUSBTCKeyboard          240.2

    com.apple.driver.AppleIRController          325.7

    com.apple.driver.AppleFileSystemDriver          3.0.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          35

    com.apple.iokit.SCSITaskUserClient          3.6.0

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.4.0

    com.apple.driver.AppleAHCIPort          2.9.5

    com.apple.driver.AppleIntelPIIXATA          2.5.1

    com.apple.driver.AppleFWOHCI          4.9.9

    com.apple.driver.AppleUSBHub          650.4.4

    com.apple.iokit.AppleYukon2          3.2.3b1

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AirPortBrcm43224          700.36.24

    com.apple.driver.AppleUSBEHCI          650.4.1

    com.apple.driver.AppleUSBUHCI          650.4.0

    com.apple.driver.AppleRTC          2.0

    com.apple.driver.AppleHPET          1.8

    com.apple.driver.AppleACPIButtons          2.0

    com.apple.driver.AppleSMBIOS          2.0

    com.apple.driver.AppleACPIEC          2.0

    com.apple.driver.AppleAPIC          1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0

    com.apple.nke.applicationfirewall          153

    com.apple.security.quarantine          3

    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0

    com.apple.kext.triggers          1.0

    com.apple.iokit.IOSerialFamily          10.0.7

    com.apple.driver.DspFuncLib          2.5.3fc1

    com.apple.vecLib.kext          1.0.0

    com.apple.iokit.IOAudioFamily          1.9.4fc11

    com.apple.kext.OSvKernDSPLib          1.14

    com.apple.driver.AppleHDAController          2.5.3fc1

    com.apple.iokit.IOHDAFamily          2.5.3fc1

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8

    com.apple.nvidia.classic.NVDAResmanTesla          8.1.8

    com.apple.driver.AppleGraphicsControl          3.4.12

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.driver.AppleSMBusController          1.0.11d1

    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.iokit.IOSurface          91

    com.apple.iokit.IOBluetoothFamily          4.2.0f6

    com.apple.driver.AppleSMBusPCI          1.0.12d1

    com.apple.driver.IOPlatformPluginFamily          5.5.1d27

    com.apple.iokit.IONDRVSupport          2.3.6

    com.apple.iokit.IOGraphicsFamily          2.3.6

    com.apple.driver.AppleSMC          3.1.6d1

    com.apple.driver.AppleUSBMultitouch          240.6

    com.apple.iokit.IOUSBHIDDriver          650.4.4

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0

    com.apple.driver.AppleUSBMergeNub          650.4.0

    com.apple.iokit.IOUSBMassStorageClass          3.6.0

    com.apple.driver.AppleUSBComposite          650.4.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.iokit.IOATAPIProtocolTransport          3.5.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0

    com.apple.iokit.IOAHCIFamily          2.6.0

    com.apple.iokit.IOATAFamily          2.5.2

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.driver.AppleEFINVRAM          2.0

    com.apple.iokit.IOUSBUserClient          650.4.4

    com.apple.iokit.IO80211Family          600.34

    com.apple.iokit.IONetworkingFamily          3.2

    com.apple.iokit.IOUSBFamily          650.4.4

    com.apple.driver.AppleEFIRuntime          2.0

    com.apple.iokit.IOHIDFamily          2.0.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          278.10

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.AppleKeyStore          2

    com.apple.driver.DiskImages          371.1

    com.apple.iokit.IOStorageFamily          1.9

    com.apple.iokit.IOReportFamily          21

    com.apple.driver.AppleFDEKeyStore          28.30

    com.apple.driver.AppleACPIPlatform          2.0

    com.apple.iokit.IOPCIFamily          2.8

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

    com.apple.kec.pthread          1

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