Manja1973

Q: Thunderbolt display does not charge macbook pro

When connecting the MBP 2013 to the thunderbolt display through thunderbolt cable and power cord (magsafe1 plus magsafe2 adapter), the display shows, but the MBP is not charging. Regular Magsafe2 adapter works fine and charges. Checked the connectors on the adapter and it seems to fit perfectly.

 

Any suggestions?

MacBook Pro with Retina display, OS X Mavericks (10.9), less than 1 week old

Posted on Nov 3, 2013 5:47 AM

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Q: Thunderbolt display does not charge macbook pro

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  • by wayne.robinson,

    wayne.robinson wayne.robinson Nov 4, 2013 4:57 PM in response to Manja1973
    Level 1 (0 points)
    Nov 4, 2013 4:57 PM in response to Manja1973

    I also seem to be having exactly the same problem.

     

    I've only noticed it today because my 27" Display is at work and my MBPr was esspecially empty.

     

    However, the battery display looks like

    https://s3.amazonaws.com/screenshots.wcr.me/I8YtAhuE.png … running on external power, but not charging.

  • by liamsellar,

    liamsellar liamsellar Nov 5, 2013 11:11 AM in response to wayne.robinson
    Level 1 (0 points)
    Nov 5, 2013 11:11 AM in response to wayne.robinson

    Hi I've got exactly yhe same problem with new macbook air

  • by Manja1973,

    Manja1973 Manja1973 Nov 9, 2013 11:28 AM in response to Manja1973
    Level 1 (1 points)
    Nov 9, 2013 11:28 AM in response to Manja1973

    Hi The problem was a disfunctional magsafe2 connector. A new one helped.

  • by liamsellar,

    liamsellar liamsellar Nov 12, 2013 8:20 AM in response to Manja1973
    Level 1 (0 points)
    Nov 12, 2013 8:20 AM in response to Manja1973

    Hi I've tried another magsafe2 connector with no joy. Oddly if I connect an older Macair via the magsafe1 connector without the adaptor that charges !.

     

    When I swap back - nothing !!

  • by Adrik,

    Adrik Adrik Nov 20, 2013 7:18 AM in response to Manja1973
    Level 1 (0 points)
    Nov 20, 2013 7:18 AM in response to Manja1973

    Hello

     

    Hi I've got exactly yhe same problem with macbook pro retina 2013. I think this issue started since installed Mavericks =/

     

    Any solution?

  • by Mikestrivens ,

    Mikestrivens Mikestrivens Nov 23, 2013 10:51 AM in response to Manja1973
    Level 1 (0 points)
    Nov 23, 2013 10:51 AM in response to Manja1973

    Yes I have a similar problem.  Sometimes the battery symbol has the plug inside and sometimes a wavy line (not sure what the difference is).  If I shutdown the computer it then seems to charge but if I just put it to sleep it doesn't seem to charge.  The Screen seems to work fine otherwise.

  • by Johnny SiTech,

    Johnny SiTech Johnny SiTech Nov 26, 2013 12:11 PM in response to Manja1973
    Level 1 (0 points)
    Nov 26, 2013 12:11 PM in response to Manja1973

    I have a Macbook Pro retina 2013 and it will not charge off my Thunderbolt display with adapter.  I can plug it in and it will power but not charge the computer.  I have to use the another power supply to get it to power and charge.  I just updgraded from a Macbook Pro retina 2012.  It would charge the computer and I did have it running Mavercicks before I upgraded and it did charge.  Not sure if it is Mavericks or the new Macbook.  Seems to me like the Thunderbolt display will not juice a new Macbook Pro Retina 2013.

  • by Mikestrivens ,

    Mikestrivens Mikestrivens Nov 26, 2013 12:56 PM in response to Johnny SiTech
    Level 1 (0 points)
    Nov 26, 2013 12:56 PM in response to Johnny SiTech

    Hi, both my MacBook and Thunderbolt Display are less than six months old and used to charge perfectly.  This problem for me only started with mavericks upgrade.

  • by NiekZ,

    NiekZ NiekZ Nov 28, 2013 1:32 AM in response to Manja1973
    Level 1 (0 points)
    Nov 28, 2013 1:32 AM in response to Manja1973

    I've got exactly the same issue with a MacBook Pro Retina 2013 (i.e. connected but not charging)

     

    Fiddling about with the Magsafe2 connector/adaptor solves the problem but it remains a flaky conection that regularly generates this issue.

  • by sftech,

    sftech sftech Dec 11, 2013 12:41 PM in response to Manja1973
    Level 1 (0 points)
    Dec 11, 2013 12:41 PM in response to Manja1973

    Also noticed the exact same issue after upgrading to mavericks.

     

     

    This is going to sound stupid, but the solution that appears to be working for me was to take off the magsafe adapter and re-attach it. Mine gets pretty hot while charging, so I'm guessing that it might have disabled itself or something.


     

    Who knows… Could flake out again in a few weeks.

  • by Copenhagen4,

    Copenhagen4 Copenhagen4 Dec 25, 2013 5:50 PM in response to sftech
    Level 1 (0 points)
    Dec 25, 2013 5:50 PM in response to sftech

    I've got the same problem with a two year Thunderbolt screen and Mac Book air.  It won't charge from the screen but stays at whatever charge it was when you plugged it in.  Occassionally it tops up but very rarely.  I think it is connected to the Mavericks upgrade too.  None of the fixes above worked for me.

     

    Apple - Please get a fix unless someone else has any ideas.

     

    Thanks

  • by Tigervision,

    Tigervision Tigervision Dec 27, 2013 7:22 PM in response to Copenhagen4
    Level 1 (14 points)
    iTunes
    Dec 27, 2013 7:22 PM in response to Copenhagen4

    Can one of you on this thread be so very kind to test one thing for me.

    I have a new rMBP late 2013.  Using a TB monitor from 2011.

     

    Mine seems to charge fine.

    However, when I close my computer lid.... the TB flashes and comes back on showing my desk top.

    I have NO external devices such as trackpad or keyboard hooked up.

    The only thing hooked up is the thunderbolt cable and the megasafe (with megasafe 2 adaptor).

     

    Can anyone with a new retinal 2013 MBP please hook thiers up to a TB and Megasafe2 adaptor and close your MBP lid... does your TB monitor flash and come on or does it go to sleep (screen turned off).  Manja, sounds like you have same set up... would you or others try for me and report back.

     

    Thanks!

  • by Mikestrivens ,

    Mikestrivens Mikestrivens Dec 28, 2013 1:40 AM in response to Tigervision
    Level 1 (0 points)
    Dec 28, 2013 1:40 AM in response to Tigervision

    Hi Tigervision

    I have a 7 month old MBP retina and TB display.  Hooked up as yours is but with external keypad and track pad.

     

    When it is on mains power with the magsafe 2 connected and the plug (not the wavy line - still don't know what the difference is) showing in the battery. If I close the lid of the MBP the TB stays alive so I can continue to use.  I don't think it is meant to go to sleep as the MBP would by itself as it was designed to be able to continue to use.  With the upgrade to Mavericks the two can be used as separate monitors.

     

    Hope this helps.

    Mike

  • by Barry Wilbraham1,

    Barry Wilbraham1 Barry Wilbraham1 Dec 28, 2013 6:02 AM in response to Mikestrivens
    Level 2 (262 points)
    iPhone
    Dec 28, 2013 6:02 AM in response to Mikestrivens

    I have the 27" Thunderbolt Display linked to a Mac Mini i7 Server. I've never had a problem with this whatsoever.  It charges my MacBookPro as it should first, and every time.  I'm only posting this to prove it works and I've done nothing special with it at all.  And yes, I'm running Mavericks so you can discount this. 

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