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Nov 28, 2013 12:30 PM in response to Saraceeby matt00,Hey Saracee,
Thanks for the question. The following article may assist you in troubleshooting this issue:
iOS: Troubleshooting car stereo connections
http://support.apple.com/kb/TS3581
iOS: Third-party Bluetooth accessories
http://support.apple.com/kb/HT1664
Some car stereos require a firmware update for AVRCP 1.4 Bluetooth compatibility
http://support.apple.com/kb/TS4483
Thanks,
Matt M.