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All replies
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Helpful answers
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Nov 28, 2013 1:43 AM in response to cathrine-malteby Alfred DeRose,The first thing you should check is if you have the absolutel latest version of iTunes installed. Then follow the steps in this support article.
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Nov 28, 2013 12:38 PM in response to Alfred DeRoseby cathrine-malte,Hi Alfred
I already tried every step that's listed on the support article It just doesn't work
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Nov 28, 2013 12:41 PM in response to cathrine-malteby Phil0124,So what version of itunes do you have?
Have you tried other USB ports on your computer?
Are you using a power pack that has its own USB port?
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Nov 28, 2013 12:56 PM in response to Phil0124by cathrine-malte,I got this version
I've tried all the other ports.
I'm not using a power pack.
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Nov 28, 2013 1:05 PM in response to cathrine-malteby AmishCake,You said you found the Apple Mobile Device driver - did you uninstall it, reboot the computer, and connect the phone again?
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Mar 2, 2014 7:07 AM in response to cathrine-malteby BostonZee,I had the same problem, followed the instructions in this link and the problem was solved:
http://www.technipages.com/itunes-fix-iphone-or-ipod-not-detected-in-windows-8
Hope this works for you!!
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Mar 27, 2014 1:10 PM in response to BostonZeeby AMHowidi,Thanks a lot, that's the only solution that was actually helpful
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Feb 25, 2015 9:51 AM in response to cathrine-malteby JDuncan4Oz,Thanks Boston that worked for me as well.
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Mar 31, 2015 9:00 PM in response to BostonZeeby sonakhosla,Hi BostonZee,
Thanks for posting this article. I tried everything in this article first but to no avail:
How to restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support
Then I removed all Apple software, re-installed it all, re-started the computer, re-started iTunes, then re-connected my phone and still it didn't work.
Then, I tried the instructions in the article you posted (http://www.technipages.com/itunes-fix-iphone-or-ipod-not-detected-in-windows-8), but for some reason the device manager doesn't list my iPhone 5. Yesterday, when I first connected my phone to this laptop I got the "trust this device" pop-up and I selected "trust".
Any ideas on what might be happening? Do you know of any other way I can get my iPhone to show up in the device manager?
Thanks so much!
Sona
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Apr 27, 2015 8:47 PM in response to sonakhoslaby meganjane,I found this one worked for me: How to restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support