jimibazz

Q: Mail and Notes stopped working on my Macbook after 10.8.5 upgrade   iOS7 upgrade

Hello

I recently upgraded my system to 10.8.5.

I also recently upgraded my 2 iphones to iOS7.

Then i found out my Notes were not syncing on my macbook pro, but the sync works fine on both iphones and when i check the iCloud website, they are also updated.

Then mail also stopped working and after reading some posts on this forum, i understand that mail and notes are somehow connected (both using IMAP?)..

I can't configure my iCloud email account on the mail app, i get a "iCloud IMAP « p03-imap.mail.me.com » not responding" answer, whatever i do. I tried deleting the account, deleting all entries linked to the mail app in the keychain, changing my iCloud password to match new apple password requirements.... nothing works.

And all my other email accounts don't work anymore either. Mail just won't connect with any Imap or Pop server.

My internet works fine, I can access all those emails account via webmail interfaces.

Again, my iCloud works fine on all other iOS7 devices.

 

What's the problem??

Thanks

jk

MacBook Pro (15-inch Core 2 Duo), OS X Mountain Lion (10.8.5)

Posted on Nov 25, 2013 3:50 AM

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Q: Mail and Notes stopped working on my Macbook after 10.8.5 upgrade   iOS7 upgrade

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  • Helpful answers

  • by Eric Root,

    Eric Root Eric Root Nov 25, 2013 11:27 AM in response to jimibazz
    Level 9 (72,941 points)
    iTunes
    Nov 25, 2013 11:27 AM in response to jimibazz

    For iCloud mail - try Mail/Preferences/Accounts/Advanced and change the password option to Apple Token.

     

    Notes on computer - try System Preferences/iCloud and uncheck Notes, then re-check.

     

    Mail

     

    Troubleshooting sending and receiving email messages

  • by jimibazz,

    jimibazz jimibazz Nov 29, 2013 3:20 AM in response to Eric Root
    Level 1 (0 points)
    Nov 29, 2013 3:20 AM in response to Eric Root

    Thanks but I tried all of this. Still not working..

    Driving me crazy.

  • by Eric Root,

    Eric Root Eric Root Nov 29, 2013 12:25 PM in response to jimibazz
    Level 9 (72,941 points)
    iTunes
    Nov 29, 2013 12:25 PM in response to jimibazz

    Mail.

     

    Hold down the option key and go to Finder/Go, then select your User Library. Select Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.

     

    Re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there. 

     

    Information learned from Linc Davis.

  • by fiddlechick,

    fiddlechick fiddlechick Oct 20, 2014 3:17 PM in response to jimibazz
    Level 1 (0 points)
    Oct 20, 2014 3:17 PM in response to jimibazz

    This is like a year later (I'm late to the upgrade game), but turning off two-step notification fixed Mail for me.

     

    It also fixed Notes, and fixed an issue where Mail and Messages were not showing pop up notifications, or showing up in the Notification center.