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HT1766: iOS: Back up and restore your iOS device with iCloud or iTunes

Learn about iOS: Back up and restore your iOS device with iCloud or iTunes

HT1766 Restoring iphone from a backup:

181 Views 2 Replies Latest reply: Nov 29, 2013 4:36 PM by Thomas S. Eberle RSS
Thomas S. Eberle Level 1 Level 1 (0 points)
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Nov 29, 2013 7:06 AM

Apple Helpline could not help me: I tried to restore an iphone 4s IOS 7.04 from a backup on itunes of the previous version, iphone 3. The restore and synchronisation seemed to work when looking at itunes, but the iphone now is caught in a circle: Each time when starting up the same screen with "Hello" appears, asking to choose language, country, wifi connection and then to restore either from icloud or itunes. I start the restore process again, and it goes round and starts after a restart again with the HELLO-page. All the data is on the phone but I cannot get to the screen with the apps.

The iphone is caught in a circle and I cannot get out of it. It always starts with the Hello-Page.

Can anybody help? It would be greatly appreciated. (Have restored several iphones and have never encountered this problem.

Best, Thomas


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