Skip navigation

HT1766: iOS: Back up and restore your iOS device with iCloud or iTunes

Learn about iOS: Back up and restore your iOS device with iCloud or iTunes

HT1766 Restoring iphone from a backup:

180 Views 2 Replies Latest reply: Nov 29, 2013 4:36 PM by Thomas S. Eberle RSS
Thomas S. Eberle Calculating status...
Currently Being Moderated
Nov 29, 2013 7:06 AM

Apple Helpline could not help me: I tried to restore an iphone 4s IOS 7.04 from a backup on itunes of the previous version, iphone 3. The restore and synchronisation seemed to work when looking at itunes, but the iphone now is caught in a circle: Each time when starting up the same screen with "Hello" appears, asking to choose language, country, wifi connection and then to restore either from icloud or itunes. I start the restore process again, and it goes round and starts after a restart again with the HELLO-page. All the data is on the phone but I cannot get to the screen with the apps.

The iphone is caught in a circle and I cannot get out of it. It always starts with the Hello-Page.

Can anybody help? It would be greatly appreciated. (Have restored several iphones and have never encountered this problem.

Best, Thomas

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.