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Hacker email

1597 Views 10 Replies Latest reply: Dec 4, 2013 6:15 PM by jeffrey512 RSS
JOHNArtist55 Calculating status...
Currently Being Moderated
Oct 26, 2013 8:02 AM

Hi I think my apple ID is being hacked but I cannot find a way to report it as there is no Apple support in South Africa ... Please help

Just want to verify that the email asking me to verify my details is fraudulent or not

And if it is to report it

  • ed2345 Level 6 Level 6 (18,435 points)
    Currently Being Moderated
    Oct 26, 2013 8:19 AM (in response to JOHNArtist55)

    Just want to verify that the email asking me to verify my details is fraudulent or not

    And if it is to report it

     

    If it is asking you to verify your details, it is probably fraudulent.  Delete it.

     

    See this article for more information:

    Identifying legitimate emails from the iTunes Store

  • ed2345 Level 6 Level 6 (18,435 points)
    Currently Being Moderated
    Oct 26, 2013 3:19 PM (in response to JOHNArtist55)

    The email came from the UK and would really like to report it coz I'm sure that a lot of people get caught as it looks so legitimate.

     

    John,

     

    If you would like to report it, here is the official procedure:

     

    "If you have received a suspicious email, please notify iTunes Customer Support by visiting our website: www.apple.com/support/itunes/store. "

  • ed2345 Level 6 Level 6 (18,435 points)
    Currently Being Moderated
    Oct 27, 2013 6:31 AM (in response to JOHNArtist55)

    John,

     

    It's surprising that customer service can't be accessed from there.  But fortunately, you were alert enough to spot the fraudulent email and not get "phished."

     

    Best wishes,

    Ed

  • laurenjthomson Calculating status...
    Currently Being Moderated
    Oct 31, 2013 8:37 AM (in response to JOHNArtist55)

    Hey Guys,

     

    Following on this topic, I've received a couple of emails from apple (not Apple) lately that request I confirm my ID and re-enter my credit card information.  I wanted to share the email address it came from to confirm it's fake and to alert anyone else who may be receiving this:  appleid@apple-verify.com via serv3.ptwebsite.bz versus a real email from Apple which looks like this: appleid@id.apple.com

     

    Thanks,
    L

  • Lucy Maria Calculating status...
    Currently Being Moderated
    Nov 22, 2013 11:03 AM (in response to JOHNArtist55)

    I believe I had also received a fraudulent email. Having spent about 10 trying to navigate the customer support section I eventually found this email address:

     

    reportphishing@apple.com

     

    I suggest anyone who gets such an email simply forwards it to this address.

  • TMaverick Level 1 Level 1 (15 points)
    Currently Being Moderated
    Nov 29, 2013 7:36 PM (in response to JOHNArtist55)

    Received similar email which I sent to reportphishing@apple.com per previous posting.

     

    My email is titled:

    Your ID has been disabled.

    Originator is

    secuure@ymail.gmax.com


    Obviously this is a phishing email, which I deleted, of course...

     

    Tom

  • jeffrey512 Level 1 Level 1 (20 points)
    Currently Being Moderated
    Dec 4, 2013 6:15 PM (in response to TMaverick)

    Forward suspicious emails "as an attachment" to abuse@icloud.com

     

     

    Identifying fraudulent "phishing" email - http://support.apple.com/kb/HT4933

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