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Imac won't reinstall osx. It says my apple id hasn't purchased lion

839 Views 3 Replies Latest reply: Nov 30, 2013 7:53 AM by John Galt RSS
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Nov 30, 2013 5:21 AM

Hi, i recently decided to give my dad my imac (2011). So before i handed it over i cleared everything from the mac so it would be back to factory settings. All hat went fine. I then went to reinstall my operating system. Everything goes well until it asks me to enter an apple id. I enter mine and a message come up saying "this apple id has not purchased lion" as far as i am aware lion came with the mac when i bought it. 




iMac, Mac OS X (10.7.5)
  • John Galt Level 7 Level 7 (33,040 points)

    Macs built prior to August 2011 shipped with Snow Leopard. If yours shipped with Lion, no Apple ID is required to reinstall it. Boot OS X Internet Recovery by holding ⌘ option R (three fingers) when you start your Mac. Updating to Mavericks is free in either case. For complete instructions read What to do before selling or giving away your Mac

  • John Galt Level 7 Level 7 (33,040 points)

    The way i see it the only problem seems to be that i haven't purchased lion with my account. Is this the case?


    Yes. Any 2011 iMac that did not have Lion already installed shipped with its predecessor Snow Leopard, and included system and applications restore discs.


    If your Mac did not ship with Lion already installed, there is no need to purchase it since you can upgrade directly from Snow Leopard to Mavericks. Upgrading to Lion or Mountain Lion are options as well, but they are not free.


    Boot from its original grey System Install DVD. Install that OS, install all applicable Software Updates from Apple, then upgrade to Mavericks by downloading it from the App Store. Follow these instructions: Mac OS X v10.6 Snow Leopard: How to Erase and Install

    MacBooks  iMacs  iPads  AirPorts, OS X Mavericks (10.9),  28 years Apple!


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