2 Replies Latest reply: Dec 9, 2013 8:20 PM by Dallaslady
Jantje1 Level 1 Level 1 (0 points)

Since installing Windows 8.1 I get the following message when I try to start up my iTunes:


"iTunes has stopped working.

A problem cuased the program to stop working correctly.

Windows will close the program and notify you if a solution is available."


I haven't been notified of any solution and I can't seem to get help from windows.


I have tried uninstalling and then re-installing version with no success.


It's very frustrating trying to access my music and/or the iTunes Store and being unable to do so. 


I'm hoping someone can help out.

Windows 8