2 Replies Latest reply: Dec 9, 2013 8:20 PM by Dallaslady
Jantje1 Level 1 Level 1 (0 points)

Since installing Windows 8.1 I get the following message when I try to start up my iTunes:

 

"iTunes has stopped working.

A problem cuased the program to stop working correctly.

Windows will close the program and notify you if a solution is available."

 

I haven't been notified of any solution and I can't seem to get help from windows.

 

I have tried uninstalling and then re-installing version 11.1.3.8 with no success.

 

It's very frustrating trying to access my music and/or the iTunes Store and being unable to do so. 

 

I'm hoping someone can help out.


Windows 8