HT201400: If you can’t connect to the iTunes Store

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sdm11
Level 1 (0 points)

Q: Trouble with in-app game purchases

Anyone else getting a iTunes cannot connect message when you try to make an in-app purchase in a game. I can download apps  and music from iTunes app on my devices, but in-app purchases is hit or miss.

iPhone 5, iOS 7.0.4, ipad 3 and ipad air

Posted on Nov 30, 2013 2:25 PM

by Clyde77,Solvedanswer
Clyde77 Clyde77
Level 4 (2,765 points)
A:

reset all settings

settings-general-reset-reset all settings

now reconnect to wifi

settings- wifi- click network name- enter password - join

if issue persists back up and restore as new via iTunes

Peace, Clyde

Posted on Nov 30, 2013 2:26 PM

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sdm11

Q: Trouble with in-app game purchases

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  • by Clyde77,Solvedanswer

    Clyde77 Clyde77 Nov 30, 2013 2:26 PM in response to sdm11
    Level 4 (2,765 points)
    Nov 30, 2013 2:26 PM in response to sdm11

    reset all settings

    settings-general-reset-reset all settings

    now reconnect to wifi

    settings- wifi- click network name- enter password - join

    if issue persists back up and restore as new via iTunes

    Peace, Clyde