Spudmom

Q: Redeeming iTunes gift card

I have an ITunes account with a credit card attached, but I have added an iTunes gift card as well. How di I make purchases on the gift card instead of the credit card.

iPad, iOS 7.0.4

Posted on Dec 1, 2013 11:50 AM

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Q: Redeeming iTunes gift card

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  • by Tuttle,

    Tuttle Tuttle Dec 1, 2013 1:27 PM in response to Spudmom
    Level 7 (29,520 points)
    FrontRow
    Dec 1, 2013 1:27 PM in response to Spudmom

    Open iTunes, go to the iTunes Store and on the right side, under Quick Links, click Redeem. You will need to enter your Apple ID, and then you will be taken to a page that looks like this:

     

     

    Screen Shot 2013-12-01 at Sunday December 1, 04.21.54 PM.png

     

     

    You will then enter the Redemption Code or let your iSight camera scan it. When the card has been accepted, the amount of your subsequent purchases will be deducted from the gift card until you reach a zero balance. After that, iTunes will start charging your cc again.

  • by Spudmom,

    Spudmom Spudmom Dec 1, 2013 6:52 PM in response to Tuttle
    Level 1 (0 points)
    Dec 1, 2013 6:52 PM in response to Tuttle

    I do have the code entered, it said I had a credit...but when I made a purchase it used my cc information not the iTunes credit?

  • by varjak paw,Solvedanswer

    varjak paw varjak paw Dec 2, 2013 7:57 AM in response to Spudmom
    Level 10 (169,890 points)
    Dec 2, 2013 7:57 AM in response to Spudmom

    Was the purchase a gift to someone else? If so, that's why your credit card was charged. You can't use a credit balance to purchase gifts.

     

    If the purchase was for yourself, did it actually charge your credit card? Or did it just ask for you to verify your billing information? The latter, if that's what it asked, is a normal security precaution and not actually a notice that your card will be charged.

     

    Regards.

  • by SweetCandy5869,Helpful

    SweetCandy5869 SweetCandy5869 Dec 2, 2013 6:28 PM in response to Spudmom
    Level 1 (15 points)
    Dec 2, 2013 6:28 PM in response to Spudmom

    By default payments will go to your iTunes gift cards. You have to specify that you want to pay by credit card or not have enough money in your account to pay by credit card.

  • by varjak paw,

    varjak paw varjak paw Dec 3, 2013 6:14 AM in response to SweetCandy5869
    Level 10 (169,890 points)
    Dec 3, 2013 6:14 AM in response to SweetCandy5869

    You cannot specify that you want a charge to go to a credit card if you have a credit balance. That balance will be charged automatically until it runs out, unless again the purchase is a gift.

     

    Regards.

  • by Helplessindaburg,

    Helplessindaburg Helplessindaburg Apr 20, 2014 9:52 AM in response to Spudmom
    Level 1 (0 points)
    Apr 20, 2014 9:52 AM in response to Spudmom

    I called Apple support.  After making a purchase it looks like your credit card was charged until your account is refreshed by signing out & back in. Once you sign back in your iTunes card balance should update.