Q: ios7 activation lock,previous owner,apple id,

tilens wrote:

 

Same here.. just bought an used iphone 5. and I can't enter it. the first thing I did was, I went to the apple live support chat. where they said they would call me tomorrow at 9:45 in the morning.. so.. next day I waited, 5 minutes, 10, 30 and than 1 hour. But nothing happened. So I just went back to the live support and ask them what happened.. They said: Yea the call failed bla bla.. and gave me a number that i have to call. So I'm calling this number and a support guy picks up, I explain my problem all over again that I bought a used phone etc. First he said like the woman in live support chat yea, find the old owner. Then I said that i can't reach him per email. So he just hypocritically laught at me and said that there is no other solution for this problem.. I was waiting all the time just to hear: "It's very secure, we can't do anything." 2 times.

 

It's really nice too buy such an expensive phone and then it's useless. And no my phone isn't stolen, the IMEI is clean. I can use it now as necklace or what? I think it's really not fair to do that to your costumers and ignore the whole story, while shower in a bath full of our money.

Sorry, and if I were you I would try to return it. Phones like that use to be sold on eBay for over $500 and now do not go for over 200 and used for parts only. Not worth the risk to steal anymore. My opinion - excellent move on Apple's part. And they also won by getting more people to buy directly from Apple. As far as your comment about not being fear, you should have made that call to support before and not after you got it. Do research before you buy anything, that you can't just risk losing money.

I have heard nothing but complaints since this new activation lock. What's Apple's response

Absolutely Nothing.

I think they over estimate their importance in the phone market. Many users will just change brands and it will be their own fault

Ianmelia wrote:

 

I have heard nothing but complaints since this new activation lock. What's Apple's response

 

Absolutely Nothing.

 

I think they over estimate their importance in the phone market. Many users will just change brands and it will be their own fault

Complains come from people who didn't buy directly from Apple. No money lost for Apple. Your passion is lost here, cause Apple responds to everyone who calls them. Lock made by previous owner is responsibility of that owner. Just like if lock was made by you - would make you very unhappy if Apple unlocked it for someone else.

That is technical support forum, there is no bypass for that lock that anyone here knows. Personally as soon as I would know the way to bypass, I would feedback Apple about that so they can fix it again. I like the idea, that people can forget their phone/ipad someplace and get it returned to them, just cause there is no sense to resell or reuse.

In a way I agree,  but what happens if let's say you had an iphone  4 and upgraded to an iphone 4/s 2 years ago... You sold  your old iphone 4 on eBay. Now the buyer is stuck with the activation lock being on. (Remembering that 2 years ago no- one had any idea about activation locks).

I just think Apple have not been very customer conscious by adding this lock without any notice.

Would anyone buy the new iphone 5s without knowing anything about the way iPhones work. Especially when they cost nearly £600.00   I would want to try out an older second hand one first to see if I liked it. Now I cannot buy one from the likes of eBay as I cannot guarantee whether it will lock up. It may not be lost or stolen but even sellers are all bewildered as well.

Let's be honest, has anyone ever seen an iphone instruction book or user manual!

This is a discussion group and hopefully it will make others aware.

Ianmelia wrote:

 

I have heard nothing but complaints since this new activation lock. What's Apple's response

 

Absolutely Nothing.

 

I think they over estimate their importance in the phone market. Many users will just change brands and it will be their own fault

Actually, looking at some of the recent tech news, it seems other companies are scrambling to try and catch up to Apple because of much of the very good press about Activation Lock.  Samsung recently tried to sell carriers on allowing a LowJack based kill option in their phones (but the carriers refused to accomodate it).  Google has recently taken bad press because they simply cannot offer anything like AL since the way they license Android means they basically have no control over how Android is altered, bundled and used on devices.  Theft of Android devices is generally described in news reports as "rampant".

You can't compare Android to iOS. This is a fact that they had made a big mistake adding this activation lock, and you can't even downgrade your operating system.. I don't know anyone who had old iPhones and didn't sold them. Everybody does that.. Sells his old phone to buy yourself a new one. I think if all costumers would know that if you sell a phone with iOS 7 that they can't get into it. No one would buy anymore iPhones. And the ebay price would be lower and lower, in the iPhone would cost you 200€ new. But Apple didn't thought about the fact the most of the iPhone users aren't rich that they first get some money together to buy a iPhone and after a year or two they sell the old phone and buy another one.

tilens wrote:

 

You can't compare Android to iOS. This is a fact that they had made a big mistake adding this activation lock, and you can't even downgrade your operating system..

It is no such thing - it may be your opinion, but it is not a fact by any definition of that word.

I personally think something like Activation Lock is long overdue.  And if I were to sell my iPhone 5 privately, I would simply ensure to disable find my iPhone, and erase all content and settings before I sold it.  Therefore, no problem at all with Activation Lock for the buyer, since Activation Lock would not even be in effect when they got it.

It is only a problem if the seller fails to properly prepare their device for sale, or the phone is not being legally sold in the first place (in which case, Activation Lock is doing exactly what it should).

You would do it. But the problem is there are so many people that don't even know what icloud, find my iphone is and they don't know how to sign out. So they will forget to log out before selling the iphone. And there some badasses that think: "Would be nice if i sell this iphone to someone and don't log out off my account".

I agree,  and let's not forget big companies who upgrade their handsets regularly to take advantage of better tariffs etc.  this is usually done by a financial manager who does not know what every employees user ID and password is.

Amazing how much discussion this problem is generating all over the net. Let's also remember just how many bugs there are in ios7. Anyone noticed the obvious one where if you minimise an app, sometimes when you bring it back up it launches from startup, but that's one for another discussion group.  So Apple don't always get it right

I Also agree that Android is pretty useless but if Apple carry on, users will swap to this or even windows based devices.  There are now lots to choose from

I've an iphone 5 and while activation I've to enter my apple id and password so I entered them but it tells me that I cant use this apple Id

I've also had Apple ID and Password fail, intermittently over the past month (just accessing iTunes). It's now working consistently again. Bizzare in my MANY years using Apple gear and service.

Oh **** .i buy my i4n for 2nd hand.i updated IOS 7.0.4 NOw Stuck my iphone.how to active ?
I cant contact this 4n active email id . please give solution .my alworks have a iphone.but now all stuck.what is this ? cant imaging .whare is steve jobs ?

Please help us !!!

Repeatedly posting here is pointless.  There is one and only one way to disable activation lock.  You must know the previous owners AppleID password, or you must be able to contact the previous owner so they can disable it (using their password) online in their account.

Either way, if you have no means of contacting the previous owner, you will never be able to disable Activation Lock.  There is no solution without knowledge of, or access to, that previous owner's password.

Apple is a big company and i do not think that it will let to loss thousands of costumer around the world without solving this problem, i will wait for you apple.