HT201184: Solutions for connecting to the Internet, setting up a small network, and troubleshooting

Learn about Solutions for connecting to the Internet, setting up a small network, and troubleshooting

Amancio1978

Level 1 (0 points)

Q: Why can't I update my MacBook with the latest iTunes application?

I purchased a MacBook in 2009. I tried connecting my new iPhone in order to Sync with iTunes, but I'm prompted to update my iTunes on the Apple website. When I do the update, I receive a message that my computer doesn't accept the update. What could be wrong?

MacBook, Mac OS X (10.6)

Posted on Dec 2, 2013 12:43 PM

I have this question too

Q: Why can't I update my MacBook with the latest iTunes application?

All replies

Helpful answers

by stedman1,

stedman1 Dec 2, 2013 12:45 PM in response to Amancio1978
Level 9 (73,365 points)

Apple Watch

Dec 2, 2013 12:45 PM in response to Amancio1978

Is your computer updated to OS 10.6.8?
Reply options

Link to this post

by sanjampet,

sanjampet Dec 2, 2013 1:03 PM in response to Amancio1978
Level 5 (7,874 points)

Dec 2, 2013 1:03 PM in response to Amancio1978

Run this update:
http://support.apple.com/kb/DL1399

Then run software update to get youe iTunes to V. 11.1.3 for your iPhone
Reply options

Link to this post

HT201184: Solutions for connecting to the Internet, setting up a small network, and troubleshooting

Q: Why can't I update my MacBook with the latest iTunes application?

All replies Helpful answers

by stedman1,

by sanjampet,

All replies

Helpful answers