HT202814: About the security content of iTunes 11.1

Learn about About the security content of iTunes 11.1
sweettina31

Q: hello, i have a problem with my itunes, i cannot update it or uninstall is it tells me it cannot find the software to uninstall or to update it. i have searched my laptop but could not find it. what can i do to fix this.

Hello, i have a problem with my itunes, i cannot update it or uninstall is it tells me it cannot find the software to uninstall or to update it. i have searched my laptop but could not find it. what can i do to fix this.

could someone please help me

iPad, Windows 8

Posted on Nov 30, 2013 12:49 PM

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Q: hello, i have a problem with my itunes, i cannot update it or uninstall is it tells me it cannot find the software to uninstall or ... more

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  • by mario49,

    mario49 mario49 Dec 2, 2013 1:58 PM in response to sweettina31
    Community Specialists
    Dec 2, 2013 1:58 PM in response to sweettina31

    Hello sweettina31,

     

    Thanks for using Apple Support Communities.

    For more information on this, take a look at:

     

    Issues installing iTunes or QuickTime for Windows

    http://support.apple.com/kb/ht1926

     

    Best of luck,

    Mario

  • by sweettina31,

    sweettina31 sweettina31 Dec 2, 2013 4:38 PM in response to mario49
    Level 1 (0 points)
    Dec 2, 2013 4:38 PM in response to mario49

    Hello Mario,

     

    I have followed the rule in uninstall all apple components, however, the last one I am trying to uninstall is the iTunes component, it would not allow me to uninstall it. it requests me to find the specific file that was attained for the software iTunes.  Once again I have looked for this file but it is untraceable.

     

    Please help me!!!

     

    Thank you for the response

     

    Regards

    sweettina31