HT202192: Wi-Fi base stations: How to set up and configure AirPort Express for AirPlay and iTunes

Learn about Wi-Fi base stations: How to set up and configure AirPort Express for AirPlay and iTunes
warpiggs

Q: Utility cant find the airport express, windows8

Utility cant find the airport express, windows8

Airport express, Windows 8, 1st gen express

Posted on Dec 2, 2013 7:26 PM

Close

Q: Utility cant find the airport express, windows8

  • All replies
  • Helpful answers

  • by Bob Timmons,Solvedanswer

    Bob Timmons Bob Timmons Dec 2, 2013 7:45 PM in response to warpiggs
    Level 10 (105,163 points)
    Wireless
    Dec 2, 2013 7:45 PM in response to warpiggs

    3 common causes when this occurs:

     

    1) The Windows FireWall is blocking the connection attempt between AirPort Utility and the AirPort Express

     

    2) The PC anti-virus software is doing the same thing

     

    3) Microsoft Security Essentials....if installed...is doing the same thing

     

    Check the settings in each application to see if a "block" is occuring, so you can make an "exception" or "allow" the connection to occur.

     

    It might help to try a direct connection from an Ethernet port on the PC to a LAN <-> port on the AirPort Express. If you can configure the Express this way, you can disconnect the Ethernet cable once the Express has been set up.

     

    Although primarily used for printer communications, it is a good idea to install Bonjour for Windows, as Bonjour may help communicatons on the network.

     

    Bonjour Print Services for Windows v2.0.2 - Support - Apple

  • by warpiggs,

    warpiggs warpiggs Dec 4, 2013 1:11 AM in response to Bob Timmons
    Level 1 (0 points)
    Dec 4, 2013 1:11 AM in response to Bob Timmons

    Thanks, all fixed, down load software to new computer, conect airport express to pc via ethernet, update software, conect to wireless router the play music,

    Thanks for your help

     

    Peter

  • by kircough,

    kircough kircough Dec 4, 2013 7:27 AM in response to warpiggs
    Level 1 (0 points)
    Dec 4, 2013 7:27 AM in response to warpiggs

    I'm having the same problems here. I've set up my Express via Ethernet but as soon as I disconnect the cable Airport Utility can't find it. HELP!