HT201355: Change your Apple ID password
Learn about Change your Apple ID passwordQ: i have bought a i phone 4 but it ask to enter a password id. the orginal owner is deceased and cannot locate her email or password ... i have bought a i phone 4 but it ask to enter a password id. the orginal owner is deceased and cannot locate her email or password id . What can i do to activate this phone? more
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Helpful answers
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Dec 2, 2013 9:17 AM in response to Sandrakaelynby wegras,You cannot do anything .
If you are referring to activation lock ( Apple.id )then without the original Apple.id the iPhone will never function
It is the ultimate anti theft solution
No Apple.id iPhone is useless
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Dec 2, 2013 9:19 AM in response to Sandrakaelynby TJBUSMC1973,You must have the Apple ID & Password to bypass the Activation Lock.
The only other solution is if you have the original proof of purchase of the device. If so, then you can contact Apple Support for assistance. They MIGHT be able to help you.
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Dec 2, 2013 9:20 AM in response to TJBUSMC1973by wegras,The only other solution is if you have the original proof of purchase of the device. If so, then you can contact Apple Support for assistance. They MIGHT be able to help you.
I wouldn't count on it
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Dec 2, 2013 9:33 AM in response to wegrasby TJBUSMC1973,Peter Gillespie wrote:
The only other solution is if you have the original proof of purchase of the device. If so, then you can contact Apple Support for assistance. They MIGHT be able to help you.
I wouldn't count on it
Apple can use the receipt to verify the legal owner of the device (this only works for the original purchaser; not for anyone that buys an iPhone second-hand). It's a painstaking process, and takes a few days, but they can bypass the Activation Lock once you provide all the documentation they require.
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Dec 2, 2013 9:37 AM in response to TJBUSMC1973by wegras,Read the subject .
I have bought an iPhone ...................................
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Dec 2, 2013 9:41 AM in response to TJBUSMC1973by Dirty Vegas,TJBUSMC1973 wrote:
Apple can use the receipt to verify the legal owner of the device (this only works for the original purchaser; not for anyone that buys an iPhone second-hand). It's a painstaking process, and takes a few days, but they can bypass the Activation Lock once you provide all the documentation they require.
How does a person in posession of a user locked device access this service? Is this done throught the Apple Store or through AppleCare?
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Dec 2, 2013 9:51 AM in response to Dirty Vegasby MetaSolaray,IF you bought it 2nd hand; then that process would not be for you....That would need the /ORIGINAL/ purcchase of the device, and if it's at that point ....why not just ask the original purchaser.
And I'd believe applecare would be the method to go, don't take my word for it though with a few grains of salt
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Dec 2, 2013 12:45 PM in response to wegrasby TJBUSMC1973,Peter Gillespie wrote:
Read the subject .
I have bought an iPhone ...................................
My bad, I skipped over that. Sometimes when the subject is so convoluted, I miss little details like that.
Yeah, if this is a second-hand phone, there's no option available. It's permanently locked.
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Dec 2, 2013 12:46 PM in response to Dirty Vegasby TJBUSMC1973,Dirty Vegas wrote:
TJBUSMC1973 wrote:
Apple can use the receipt to verify the legal owner of the device (this only works for the original purchaser; not for anyone that buys an iPhone second-hand). It's a painstaking process, and takes a few days, but they can bypass the Activation Lock once you provide all the documentation they require.
How does a person in posession of a user locked device access this service? Is this done throught the Apple Store or through AppleCare?
The easiest thing to do is just put in the Apple ID & Password. But, if that doesn't work for some reason, try www.icloud.com and remove the device from the account in Find My iPhone. Even if FMiP is turned off on the device, it can still show on www.icloud.com.
Otherwise, the process I described has to go through AppleCare. The store level can't do it.
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Dec 2, 2013 12:52 PM in response to TJBUSMC1973by wegras,reading the original post is quite important if you plan to respond and help the poster
something I learnt a while back
and have you noticed the reasons for getting round activation lock are becoming more bizarre
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Dec 2, 2013 4:04 PM in response to wegrasby Dirty Vegas,Peter Gillespie wrote:
{snip}
and have you noticed the reasons for getting round activation lock are becoming more bizarre
Yes! Yes I have.
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Dec 3, 2013 8:01 AM in response to wegrasby TJBUSMC1973,Peter Gillespie wrote:
reading the original post is quite important if you plan to respond and help the poster
something I learnt a while back
and have you noticed the reasons for getting round activation lock are becoming more bizarre
With the broken English of the post, I think I just assumed that he meant something else. Oh, well.
But I agree, the 'reasons' for trying to bypass Activation Lock are getting weirder...
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Aug 2, 2014 10:21 PM in response to Sandrakaelynby Nasimli43,Please make any software to actives iPhone