rxstuve
Level 1 (0 points)

Q: Solution for Aperture 3.5 and OSX 10.9 Maverick's crashing

Installed Mavericks and Aperture 3.5

 

since the installation only issues I am having are with Aperture.

 

Aperture crashes fairly often, couple times an hour while veiwing, rating or adjusting pictures.  Does not seem to happen if looking at projects or looking at photos in the large grid view.

Occurs in multiple libraries.

 

Actions I have taken that have not solved it!:

 

Repaired Disk

Repaird disk permissions

 

repaired Library permissions

repaired library

rebuilt library

trashed plist

deleted and reinstalled aperture.

 

Opened all libraries in Iphoto latest version.  No crashes.

 

HELP!

 

Rick

iMac, OS X Mavericks (10.9), 24" 2009 iMac, 8 gig ram, GT120

Posted on Oct 28, 2013 8:29 PM

by rxstuve,Solvedanswer
rxstuve rxstuve
Level 1 (0 points)
A:

I have had discussions via email at length with apple tech support as they contacted me directly due to this post!  That was really a gerat thing..

 

after much work and lots of troubleshooting and trying different scenarios the system is pretty much as stated above except it did crash once with an internal system drive library I created for testing.  But for the most part was exptremly stable on the internal drive.

 

Apple has determined that i have a hardware issue of undeterminable origin that has cropped up and caused all these issue. 

 

I thought I would let everyone know.

Posted on Oct 31, 2013 1:58 PM

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rxstuve

Q: Solution for Aperture 3.5 and OSX 10.9 Maverick's crashing

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  • by léonie,

    léonie léonie Nov 30, 2013 7:28 AM in response to rxstuve
    Level 10 (108,599 points)
    iCloud
    Nov 30, 2013 7:28 AM in response to rxstuve

    libobjc.A.dylib                         0x00007fff931b3097 objc_msgSend + 23

    1   com.apple.iLifeSQLAccess

    When I look back at crash you posted, I amseeing lines like above in the part with the "crashed thread".  This seemd to suggest, that the problem occurs, when Aperture is reading the SQL databases in your Aperture library.

     

    Do you repair your library after crashes occur? Crashing and force-quitting may leave the library in an inconistent condition. And that will add to the problems caused by your suspected hardware problems.

  • by rxstuve,

    rxstuve rxstuve Nov 30, 2013 7:53 AM in response to léonie
    Level 1 (0 points)
    Nov 30, 2013 7:53 AM in response to léonie

    Excellent points and observations.  I would agree 100% with your statement.  It seems others have similar issues when it's writing.  After every crash / hang I repair system drive and data drive and repair permissions, using disk utility. Then I repair the aperture data base that was open when it crashed / hung using the aperture repair tool.

  • by rxstuve,

    rxstuve rxstuve Dec 3, 2013 12:33 PM in response to rxstuve
    Level 1 (0 points)
    Dec 3, 2013 12:33 PM in response to rxstuve

    3 crashes today in Aperture.  This did not happen before 3.5 and Maverick's.  It does not happen in other programs.

     

    I could use some advice on a site to help me read these things....

     

    Anonymous UUID:       8A65BC2F-0BFC-909C-6D69-2AB0916C14E3

     

     

    Tue Dec  3 12:56:49 2013

    panic(cpu 0 caller 0xffffff7f8bad5552): NVRM[0/2:0:0]: Read Error 0x0061002c: CFG 0x00000000 0x00000000 0x00000000, BAR0 0xd2000000 0xffffff80fd0ee000 0x096a80a1, D0, P0/4

    Backtrace (CPU 0), Frame : Return Address

    0xffffff80fc72bbf0 : 0xffffff800b022f69

    0xffffff80fc72bc70 : 0xffffff7f8bad5552

    0xffffff80fc72bd30 : 0xffffff7f8bba1d9e

    0xffffff80fc72bd70 : 0xffffff7f8bd7ccbf

    0xffffff80fc72bd90 : 0xffffff7f8bb759a0

    0xffffff80fc72bdb0 : 0xffffff7f8bc1b3de

    0xffffff80fc72be30 : 0xffffff7f8babceec

    0xffffff80fc72bef0 : 0xffffff7f8ba89a9c

    0xffffff80fc72bf20 : 0xffffff800b04a15a

    0xffffff80fc72bfb0 : 0xffffff800b0d6aa7

          Kernel Extensions in backtrace:

             com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8ba84000->0xffffff7f8bcf3fff

                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b6ba000

                dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8ba74000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8ba31000

             com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f8bcfe000->0xffffff7f8bfaafff

                dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8ba84000

                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b6ba000

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    13A603

     

     

    Kernel version:

    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

    Kernel slide:     0x000000000ae00000

    Kernel text base: 0xffffff800b000000

    System model name: iMac9,1 (Mac-F2218FC8)

     

     

    System uptime in nanoseconds: 1249854913598

    last loaded kext at 708931735973: com.apple.filesystems.smbfs          2.0.0 (addr 0xffffff7f8d3a5000, size 335872)

    last unloaded kext at 329399843738: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f8d3a5000, size 57344)

    loaded kexts:

    com.attotech.driver.ATTOiSCSI          3.4.1b1

    com.TrustedData.driver.VendorSpecificType00          1.7.0

    com.apple.filesystems.smbfs          2.0.0

    com.apple.driver.AudioAUUC          1.60

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.driver.AGPM          100.14.11

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleBluetoothMultitouch          80.14

    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6

    com.apple.driver.AppleHDA          2.5.2fc2

    com.apple.driver.AppleMikeyHIDDriver          124

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.GeForceTesla          8.1.8

    com.apple.driver.AppleHWAccess          1

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.AppleMikeyDriver          2.5.2fc2

    com.apple.driver.AppleUpstreamUserClient          3.5.13

    com.apple.driver.AppleLPC          1.7.0

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6

    com.apple.driver.AppleBacklight          170.3.5

    com.apple.driver.AppleMCCSControl          1.1.12

    com.apple.iokit.SCSITaskUserClient          3.6.0

    com.apple.driver.AppleIRController          325.7

    com.apple.driver.Oxford_Semi          3.3.5

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          35

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.4.0

    com.apple.driver.AppleUSBHub          650.4.4

    com.apple.driver.AppleFWOHCI          4.9.9

    com.apple.driver.AirPort.Brcm4331          700.20.22

    com.apple.driver.AppleAHCIPort          2.9.5

    com.apple.nvenet          2.0.21

    com.apple.driver.AppleUSBEHCI          650.4.1

    com.apple.driver.AppleUSBOHCI          650.4.1

    com.apple.driver.AppleHPET          1.8

    com.apple.driver.AppleRTC          2.0

    com.apple.driver.AppleACPIButtons          2.0

    com.apple.driver.AppleSMBIOS          2.0

    com.apple.driver.AppleACPIEC          2.0

    com.apple.driver.AppleAPIC          1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0

    com.apple.nke.applicationfirewall          153

    com.apple.security.quarantine          3

    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0

    com.apple.AppleGraphicsDeviceControl          3.4.12

    com.apple.kext.triggers          1.0

    com.apple.driver.IOBluetoothHIDDriver          4.2.0f6

    com.apple.driver.AppleMultitouchDriver          245.13

    com.apple.iokit.IOSerialFamily          10.0.7

    com.apple.driver.DspFuncLib          2.5.2fc2

    com.apple.vecLib.kext          1.0.0

    com.apple.iokit.IOAudioFamily          1.9.4fc11

    com.apple.kext.OSvKernDSPLib          1.14

    com.apple.iokit.IOSurface          91

    com.apple.iokit.IOBluetoothFamily          4.2.0f6

    com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8

    com.apple.driver.AppleHDAController          2.5.2fc2

    com.apple.iokit.IOHDAFamily          2.5.2fc2

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.driver.AppleSMBusPCI          1.0.12d1

    com.apple.nvidia.classic.NVDAResmanTesla          8.1.8

    com.apple.driver.IOPlatformPluginFamily          5.5.1d27

    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.driver.AppleSMC          3.1.6d1

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.driver.AppleSMBusController          1.0.11d1

    com.apple.iokit.IONDRVSupport          2.3.6

    com.apple.iokit.IOGraphicsFamily          2.3.6

    com.apple.driver.AppleUSBHIDKeyboard          170.15

    com.apple.driver.AppleHIDKeyboard          170.15

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.iokit.IOAHCISerialATAPI          2.6.0

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0

    com.apple.iokit.IOUSBHIDDriver          650.4.4

    com.apple.iokit.IOFireWireSerialBusProtocolTransport          2.5.1

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0

    com.apple.iokit.IOFireWireSBP2          4.2.5

    com.apple.driver.AppleUSBMergeNub          650.4.0

    com.apple.driver.AppleUSBComposite          650.4.0

    com.apple.iokit.IOUSBUserClient          650.4.4

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IO80211Family          600.34

    com.apple.iokit.IOAHCIFamily          2.6.0

    com.apple.iokit.IONetworkingFamily          3.2

    com.apple.iokit.IOUSBFamily          650.4.4

    com.apple.driver.NVSMU          2.2.9

    com.apple.driver.AppleEFINVRAM          2.0

    com.apple.driver.AppleEFIRuntime          2.0

    com.apple.iokit.IOHIDFamily          2.0.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          278.10

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.AppleKeyStore          2

    com.apple.driver.DiskImages          371.1

    com.apple.iokit.IOStorageFamily          1.9

    com.apple.iokit.IOReportFamily          21

    com.apple.driver.AppleFDEKeyStore          28.30

    com.apple.driver.AppleACPIPlatform          2.0

    com.apple.iokit.IOPCIFamily          2.8

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.pthread          1

    com.apple.kec.corecrypto          1.0

    Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.93 GHz, 8 GB, SMC 1.37f3

    Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 256 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)

    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

    Network Service: Ethernet, Ethernet, en0

    Serial ATA Device: Hitachi HDT721064SLA360, 640.14 GB

    Serial ATA Device: PIONEER DVD-RW  DVRTS08

    USB Device: Built-in iSight

    USB Device: Keyboard Hub

    USB Device: Apple Keyboard

    USB Device: IR Receiver

    USB Device: Back-UPS BX1000G FW:869.L1 .D USB FW:L1

    USB Device: BRCM2046 Hub

    USB Device: Bluetooth USB Host Controller

    FireWire Device: Rev2, Drobo, Up to 800 Mb/sec

    FireWire Device: G-RAID, G-TECH, Up to 800 Mb/sec

    Thunderbolt Bus:

  • by léonie,

    léonie léonie Dec 3, 2013 1:04 PM in response to rxstuve
    Level 10 (108,599 points)
    iCloud
    Dec 3, 2013 1:04 PM in response to rxstuve

    That is not a simple crash, it is a kernel panic,  see:

     

    OS X: About kernel panics

     

    Panics are frequently caused by hardware problems or by having installed incompatible kernel extensions.

     

    I have no idea how to troubleshoot hardware problems, but the call stack is showing your graphics card in the backtrace. There may be a problem with the graphics card.

     

    The only third party software I could find in your panic report are these:

    oaded kexts:

    com.attotech.driver.ATTOiSCSI          3.4.1b1

    com.TrustedData.driver.VendorSpecificType00          1.7.0

    This looks like a graphics problem for me. This thread is discussing a very similar panic report:

     

    Re: Kernel Panic - Genius couldn't help....

  • by rxstuve,

    rxstuve rxstuve Dec 3, 2013 1:10 PM in response to léonie
    Level 1 (0 points)
    Dec 3, 2013 1:10 PM in response to léonie

    Leonie,

         Thank you for all your help.  I really want to understand the logic that my system was fine before Maverick's and Aperture 3.5 updated same day.  Following the update the system is having Kernal panics, crashes and hangs only in Aperture and this is a hardware issue, even after the troubleshooting routine has run for days with out issue.

     

        This makes no sense to me.

     

    Rick

  • by léonie,

    léonie léonie Dec 3, 2013 1:25 PM in response to rxstuve
    Level 10 (108,599 points)
    iCloud
    Dec 3, 2013 1:25 PM in response to rxstuve

    You may want to ask about the kernal panics in the Mavericks forum. There you will find our system experts, Rick.

     

    Following the update the system is having Kernal panics, crashes and hangs only in Aperture and this is a hardware issue, even after the troubleshooting routine has run for days with out issue.

     

        This makes no sense to me.

     

    I suggested two possible reasons:

    • Incompatible kernel extensions: A system upgrade will or can make older extensions installed by third party applications incompatible and they may be causing panics in other applications like Aperture.
    • Your graphics card: Aperture is a very challanging multimedia application and uses advanced features of the graphics card to speed up processing, that not many applications are using. So might notice problems with the GPU only in Aperure.

     

    I am not sure at all about the reason for your crashes - I only pointed out the suspicious items in your panic report.

     

    If you have other graphics applications installed, that would use your graphics card intensively, let them run, e.g. final cut or iMovie.

  • by Ekkimakosch,

    Ekkimakosch Ekkimakosch Dec 3, 2013 1:28 PM in response to Wolfgang Gaebler
    Level 1 (0 points)
    Dec 3, 2013 1:28 PM in response to Wolfgang Gaebler

    Yes, the last entry is "Thunderbolt Bus:"

    Aperture hangs after starting it about 30 seconds later.

  • by rxstuve,

    rxstuve rxstuve Dec 3, 2013 1:35 PM in response to Ekkimakosch
    Level 1 (0 points)
    Dec 3, 2013 1:35 PM in response to Ekkimakosch

    all great input.

     

    I can use Final Cut for hours without error.  Would'nt this be considered a challenging multimdeia application that uses advaced feature of the graphics card to speed up processing?

     

    My computer does not have a thunderbolt bus.

     

     

    Is there a way to start the system with out all the extensions loading?  Thus taking out that part of the equation?  Something like Safe Mode on a PC

  • by léonie,

    léonie léonie Dec 3, 2013 1:57 PM in response to rxstuve
    Level 10 (108,599 points)
    iCloud
    Dec 3, 2013 1:57 PM in response to rxstuve

    You can start your mac in Safe Mode - that will disable all non-standard kernel extensions, startup items, non-standard preference panes, and disable the advanced features of the graphics cards. Really great for testing, see: Mac OS X: Starting up in Safe Mode

     

    Previuos versions of Aperture would not launch at all in Safe Mode, however, because they need the advanced features of the graphics card. Since Mavericks, I could get get Aperture to launch in this mode, but it will be painfully slow. But ty it, booting into Safe Mode will reset some graphics related parameters on the card, perhaps this will help.

  • by Gearoidmuar,

    Gearoidmuar Gearoidmuar Dec 13, 2013 6:01 AM in response to rxstuve
    Level 1 (0 points)
    Dec 13, 2013 6:01 AM in response to rxstuve

    This must be a software problem because I'm getting it on my brand new 27 inch iMac with Aperture, having to repair the database pulling the plug and rebooting. Mavericks and Aperture 3.5.1.
    My Aperture Library is on an attached harddisk which is my norm. Will try one of the iMac's drive and see how I get on.

  • by Gearoidmuar,

    Gearoidmuar Gearoidmuar Dec 13, 2013 7:09 AM in response to Gearoidmuar
    Level 1 (0 points)
    Dec 13, 2013 7:09 AM in response to Gearoidmuar

    I set up a Macdrive library, imported a huge project into and flew through the images at top speed. Wouldn't have lasted a second on the previous setup. No crash.

    The problem is a software one caused by some kind of bottleneck caused by a slower external drive in my opinion. The fact that both I and at least one other had similar results suggests that.

    The fact that iPhoto didn't cause it suggests it's software..

  • by rxstuve,

    rxstuve rxstuve Dec 13, 2013 7:16 AM in response to Gearoidmuar
    Level 1 (0 points)
    Dec 13, 2013 7:16 AM in response to Gearoidmuar

    Gearoidmuar,

         I assume you have a Thnderbolt external drive?  I find it much more unstable on my external FW 800 drive but I have had it fail on my internal Macdrive also but it is fairly rare on that drive.

     

    Rick

  • by Gearoidmuar,

    Gearoidmuar Gearoidmuar Dec 13, 2013 8:08 AM in response to rxstuve
    Level 1 (0 points)
    Dec 13, 2013 8:08 AM in response to rxstuve

    No. Not at all. I've four USB2 Drives, not all plugged in at the same time.

  • by Gearoidmuar,

    Gearoidmuar Gearoidmuar Dec 13, 2013 1:40 PM in response to Gearoidmuar
    Level 1 (0 points)
    Dec 13, 2013 1:40 PM in response to Gearoidmuar

    I've used it extensively for viewing since, and though it runs much better, I hate to say that it has hung the computer twice during that period.

    I've always found Aperture to be flaky but you seldom had to reboot, as you could stop the programme. On each occasion in Mavericks you have to pull out the plug.

     

    Apple certainly know about this, but whether they'll do anything about it is another matter!

  • by Gearoidmuar,

    Gearoidmuar Gearoidmuar Dec 24, 2013 1:26 PM in response to Gearoidmuar
    Level 1 (0 points)
    Dec 24, 2013 1:26 PM in response to Gearoidmuar

    This is not a solution, but it is at the same time!

     

    Don't press the next key when you are viewing files, and keep it pressed. This is what was hanging mine. I stopped doing that. I either press repeatedly or go to thumbnail mode and find what I want.

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