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Targat586
Level 1 (0 points)

Q: Can not connect to company's routers Netgear wag102 with my 13 Macbook Air (mid2013)

after i write a pwd, I get timeout info.

 

Any clue?

MacBook Air, OS X Mavericks (10.9), 13' mid 2013

Posted on Dec 3, 2013 2:01 AM

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Targat586

Q: Can not connect to company's routers Netgear wag102 with my 13 Macbook Air (mid2013)

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  • Helpful answers

  • by BobTheFisherman,

    BobTheFisherman BobTheFisherman Dec 3, 2013 5:28 PM in response to Targat586
    Level 6 (15,269 points)
    Dec 3, 2013 5:28 PM in response to Targat586

    Ask your company's IT Admin. There could be any of multiple reasons you can't connect. Maybe the IT Admin has restricted the DHCP scope, if he is using DHCP. Maybe you are typing the wrong password.

  • by Nordic Skier,

    Nordic Skier Nordic Skier Dec 3, 2013 6:13 PM in response to Targat586
    Level 1 (0 points)
    Dec 3, 2013 6:13 PM in response to Targat586

    Am using Mac Pro 5,1. 

     

    The drop outs to internet happen only when connected to a DNS connection via my Asante router.

     

    When I connect directly to DNS QWEST hardware, and bypas the router, no problem.

     

    Drop outs while Safari is open can occur anytime.  They occur after waking from sleep also.

     

    The problem seems isolated to my Mavericks install completed yesterday because:

     

    This same Mac Pro running Win 8.1 from a separate SSD and separate boot to win 8.1 through the router does not have the problem.

     

    My tenant downstairs running Win 7 through the router does not any connection problems.

     

    There were no internet drop outs when connected to DNS via this same router when I ran Mountain Lion.

     

    Is this a security setting problem that needs changing?  Suggestions appreciated.

  • by Targat586,

    Targat586 Targat586 Jan 24, 2014 4:48 AM in response to BobTheFisherman
    Level 1 (0 points)
    Jan 24, 2014 4:48 AM in response to BobTheFisherman

    Thanx, but my IT admin said it is not that DHCP scope. PWD is ok.