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Iphone 5 signal loss

138250 Views 365 Replies Latest reply: Apr 10, 2014 12:41 AM by leif arild RSS Branched to a new discussion.
  • Ulrikalu Calculating status...
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    Dec 4, 2013 3:23 AM (in response to jvanassen)

    Any solution to this yet? Just got my 5s replaced but it did not solve the problem and I am on iOS 7.04....

    SIM card has also been replaced.

    I am gettting really annoyed!

  • tjc558 Calculating status...
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    Dec 4, 2013 3:49 AM (in response to Ulrikalu)

    Well we are now on third Sims.  So far we have been a bit over a week without signal loss.

    A person in a EE shop told us that it was definitely a hardware issue with poor signal reception in the iphone 5 and 5S.  We swapped the sims anyway though.  Tried getting handset replaced for something else and we're told no way.  So if problem keeps cropping up it will be a case of swapping for another iphone 5 until the end of the contract....

  • Ulrikalu Level 1 Level 1 (0 points)
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    Dec 4, 2013 4:27 AM (in response to tjc558)

    I just received a new iphone from apple, no improvement though. So this means I have to continue to try to get it switched until I am lucky enough to get one of the good ones? Does the 5c have the same problems? Otherwise I would try to  get mine switched to that one, it is very exhausting to send phones back and forward all the time...

  • miketod Level 1 Level 1 (0 points)
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    Jan 28, 2014 7:36 AM (in response to Ulrikalu)

    Think its the latest software. We have a 4s, 5 & 5s at work all on Vodafone & we repeatedly cannot access data or if the phone is called it goes straight to voicemail. Vodafone tech suggested we take the network off Auto & try another one for a minute or so & then put back to Auto. Apparently the phones are not regularly registering with the network - mine was over 8 days ago - which they need to do for good operation.

     

    Hence my guess is Apple' software version 7 plus - prior to this we didn't have this issue & we've been using iphones for the past 5 years or so.

  • syedakmal Calculating status...
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    Mar 14, 2014 2:34 AM (in response to jvanassen)

    Hello,

     

    my phone was working fine,just 2 days ago I have updated iOS 7.1 and signals on phone disapeared. Now my network provide name apears but signals are disapeared.

     

    I have done many time with reset network process but still no signals on my phone.

     

    no body can contact me and neither I can call or send sms. I am getting panic now.

     

    please do let me know the solution.

  • leif arild Calculating status...
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    Apr 10, 2014 12:41 AM (in response to jvanassen)

    Hi,

     

    I have to Iphone's, 5 and 5s and haven't have any problems with them at all since I bought theese.

     

    But when I updated thoose with 7.1 the problem occur immediate. resulting that the 5 got problem with timesync and lost wifi connection and I had to send it to support.

     

    My 5s suddenly loose connection to mobile network and every call goes directly to the answering service, and the strange thing is that then I receive an SMS that I have messages at the answering service.

     

    After at short restart I got connected again, but it still disturbing because I depending of the phone in my work.

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