MarkElliott1010

Q: Exchange servers and Mavericks Mail

It loads it when you open the Mail app, but then no new messages will appear in the Exchange inbox while app is open - fetch new mail and the Activity Window show "Synchronizing Inbox" and jsut sits there and waits.. Close the app and reopen - New Mail appears.  Another  bug?

Mac mini (Mid 2011), OS X Mavericks (10.9)

Posted on Oct 23, 2013 7:42 AM

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Q: Exchange servers and Mavericks Mail

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  • by quitsayingmetoo,

    quitsayingmetoo quitsayingmetoo Dec 2, 2013 6:31 PM in response to gjboz
    Level 1 (9 points)
    Mac OS X
    Dec 2, 2013 6:31 PM in response to gjboz

    I agree it does work but it's very sophmoric and average at best. The omission of smart albums (or similar) is a make/break for big business.

     

    Although Mail.App needs to work I'm amazed at how many people thing these cheapo apps are better...they some features for sure!

  • by arrj,

    arrj arrj Dec 3, 2013 2:37 AM in response to quitsayingmetoo
    Level 1 (0 points)
    Dec 3, 2013 2:37 AM in response to quitsayingmetoo

    AirMail does not work for me, exactly the same symptoms as Apple Mail and Outlook 2011 - random delays in mail delivery.

     

    Have Apple changed the way they are synching with Exchange in an underlying library in Mavericks?  The fact it was all working before, and is no longer, and that all mail clients show the same behaviour would point you that way wouldn't it...?

  • by Draft1,

    Draft1 Draft1 Dec 3, 2013 4:12 AM in response to MarkElliott1010
    Level 1 (0 points)
    Dec 3, 2013 4:12 AM in response to MarkElliott1010

    I'm having this issue as well.  No matter what I've done to try and fix this, it works temporarily.  Then, after some time, the massive (sometimes permanent) delays in receiving email come back.  Very frustrating given how awful Outlook is as well.

     

    Does anyone have the latest beta of 10.9.1 installed?  If so, does it fix this issue?  It looks like some items have been addressed in mail, but it's unclear if these are the changes for gmail they recently pushed, which doesn't fix the exchange problem?

     

    Thanks,

    David

  • by quitsayingmetoo,

    quitsayingmetoo quitsayingmetoo Dec 3, 2013 5:09 AM in response to arrj
    Level 1 (9 points)
    Mac OS X
    Dec 3, 2013 5:09 AM in response to arrj

    If AirMail doesn't work for you I have two thoughts...

     

    1. You truely do have a config issue on your Exchange sever

    2. You don't have AirMail setup correct for Exchange and I can confirm that the setup is not fully intutive to the average user.

     

    I've tested it on many Macs on two different exchange servers and the 1.2 build works fine.

     

    It's not as good as Mail.App but it's close and getting there...and works. It's not Push but my data syncs fine, quickly, sends w/o issue and arrives w/o issue. I have approx. 47K messages in my Archive.

  • by rs53,

    rs53 rs53 Dec 3, 2013 9:05 AM in response to gjboz
    Level 1 (0 points)
    Dec 3, 2013 9:05 AM in response to gjboz

    I purchased AirMail and installed it from the Apple store. I was able to add my email account, it then opened and then immediately crashed. I have removed it and reinstalled it with no luck. It still crashes whenever I open it. Any thoughts?

  • by trvincanity15,

    trvincanity15 trvincanity15 Dec 3, 2013 9:08 AM in response to rs53
    Level 1 (0 points)
    Dec 3, 2013 9:08 AM in response to rs53

    For the sake of those who are still waiting on a fix for Mac Mail in Mavericks, can we keep conversations regarding AirMail on a separate thread? Apple will be less inclined to help this thread if we continue seeking support for 3rd party applications.

  • by rs53,

    rs53 rs53 Dec 3, 2013 9:13 AM in response to trvincanity15
    Level 1 (0 points)
    Dec 3, 2013 9:13 AM in response to trvincanity15

    Believe me I want to use Mac Mail in Mavericks, however I need to start getting my mail and obviously Apple hasn’t come up with the solution. I understand your point and won't ask about third party software.

  • by trvincanity15,

    trvincanity15 trvincanity15 Dec 3, 2013 9:14 AM in response to rs53
    Level 1 (0 points)
    Dec 3, 2013 9:14 AM in response to rs53

    I agree these are certainly "desperate times"...

  • by carboncow,

    carboncow carboncow Dec 3, 2013 9:18 AM in response to trvincanity15
    Level 1 (0 points)
    Dec 3, 2013 9:18 AM in response to trvincanity15

    Your point is correct about new threads being for new topic but many users are despirate to find a solution.

     

    Your theory that Apple will slow down bug/fix development because we are talking about a program that is $1.99 is the silliest thing I'll read on the intertubes this month!

  • by peter_watt,

    peter_watt peter_watt Dec 3, 2013 9:29 AM in response to carboncow
    Level 3 (910 points)
    Dec 3, 2013 9:29 AM in response to carboncow

    Mac mail was "free." Apple may fell less inclined to put in the effort than Airmail do for their $1.99

     

    Just joking. Reputation should spur them onto releasing Mail patch soonest.

  • by Richard M. Paige,

    Richard M. Paige Richard M. Paige Dec 3, 2013 10:17 AM in response to peter_watt
    Level 1 (11 points)
    Dec 3, 2013 10:17 AM in response to peter_watt

    I am fortunate in that I have access to Outlook 2011. This is obviously an expensive piece of software if purchased specifically.

     

    I have been forced to switch because of a number of problems I've encountered with Mail for Maverick whilst connecting to an Exchange Server. These are problems that I've never previously had (Moutain Lion, Lion, Snow Leopard or Leopard).

     

    I've been using Outlook 2011 for a few days now. Whilst it works, I would switch back to Mail in a heartbeat, if its problems were resolved. Despite being free, compared to the horrendous price of Outlook, I consider(ed) it a superior product.

     

    I hope that this provides some incentive for the Mail developers to address this problem before I get too comfortable with Outlook!

  • by gjboz,

    gjboz gjboz Dec 4, 2013 12:21 AM in response to quitsayingmetoo
    Level 1 (0 points)
    Dec 4, 2013 12:21 AM in response to quitsayingmetoo

    To "quitsayingmetoo"... Nobody said Airmail was better than Mail just that it works nicely with Exchange.  Airmail doesnt have 5 years of development that Mail has but I it looks like it will get there quickly.  For a minimal investment it may help a lot of people.  I find the best way to get action is to "quit_griping" and vote with your feet. The risk of losing users, who may never come back, helps focus the business mind :-)

  • by pnoble,

    pnoble pnoble Dec 4, 2013 4:17 AM in response to MarkElliott1010
    Level 1 (0 points)
    Dec 4, 2013 4:17 AM in response to MarkElliott1010

    According AppleInsider: 'Apple on Tuesday seeded the latest OS X 10.9.1 beta build to developers, bringing minor changes to the upcoming maintenance update as it inches closer to public release.'

     

    But in the release notes there is NO mention of Exchange, only additional resolved Gmail issues.

     

    And according to an Apple support engineer I recently spoke to (who specializes in corporate security): there is no internal awareness (or mention among those in the corporate space that he speaks with) regarding an Exchange issue. He suggested that we log in this (new) issue as developers as a prelude to proving log files and such.

     

    And that I shouldn't take seriously everything I read in this forum. Which maybe I wouldn't if there weren't 173 posts all pretty much describing the very same experience that we are having!

     

    *** is going on?

  • by randyKates,

    randyKates randyKates Dec 4, 2013 5:13 AM in response to pnoble
    Level 1 (0 points)
    Dec 4, 2013 5:13 AM in response to pnoble

    That's what I'm talking about. They insist that our problem is on the exchange side because the mac mail log files do not show anything indicative of an issue on their side. Yet we can all attest that our mail worked flawlessly when we had Mountain lion. The only change and I mean only change on our side has been the upgrade to Mavericks.

     

    Coincidentally I was working with a level two engineer at Microsoft regarding exchange 2013 for a client yesterday.  I explained the situation regarding mavericks Mac mail and exchange. I told him that Apple has been telling me that it's an exchange issue and that the burden lies on Microsoft to fix the problem.   He stated that Apple is aware of the specifications to integrate with Microsoft exchange. They obviously have no problems with mail on their iOS platforms. Yeah they have issues with their OS X Mavericks Mac mail.   Pretty obvious to this engineer where the problem lies.    Speaking of lies we should all send letters to higher-ups at Apple to get some attention.  Losing a few hundred Mac users will not hurt them but maybe we can raise enough awareness that they will reach out to us to figure out what's going on.

     

    Randy

  • by pnoble,

    pnoble pnoble Dec 4, 2013 5:18 AM in response to MarkElliott1010
    Level 1 (0 points)
    Dec 4, 2013 5:18 AM in response to MarkElliott1010

    FYI, although this seems by far the largest forum on the subject, if you seach: 'Mavericks Mail Exchange' there are literally dozens of separate forums on the subject here: in aggregate comprising close to the same number of views and more answers compared with this forum. I tallied > 40,000 views and > 400 answers on the subject after visiting the first two dozen, including this forum. This does not include calendar and other related Exchange issues.

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